Customer service advised that I should post my question here instead of sending me another kit or issue a full refund.
I have a speed queen washer that needed a new bearing. There was a very loud noise, like a jet engine or freight train whenever it was in its spin cycle. I had purchased a full kit for the out tub bearing replacement. Everything was installed to the instructions provided, and the noise went away, unfortunately there is a leak. This happened twice now and I would like to request another kit or have a full refund of the entire order placed.
What I think is now happening, is the the hub and lip seal metal sleeve/shroud is moving within the lip seal enough to where water is still getting through the lip seal. The directions indicate that you need to apply the Loctite 680 to the outer hub flange with a small continuous bead to bond to the metal sleeve/shroud that seats within the lip seal. This has been done twice with the two kits provided and it still leaks. I think the lip seals are a bad batch. I ensure that the hub surfaces are cleaned with rubbing alcohol and there is no debris on the surfaces when setting the hub on the lip seal. I also make sure there is 1.8 mm exposure of the metal Shourd prior to setting the hub down. Too much loctite will bind the hub to the lip seal itself, and too little will cause a leak. I am all out of ideas as to what it can be and very disappointed and exhausted in these parts.
I have to take apart the entire machine to do this work and the hub piece of it is critical. Please send another kit or issue a full refund of the entire order please.