Samsung side by side freezer rs22hdhpnsr/aa temperature display for freezer and fridge are both wrong and neither are getting cold as they are supposed to get

[HappyCamper1]

Brand:Samsung
Model Number:rs22hdhpnsr/aa
Main Symptom: temperatures are not correct on the display. Neither side is getting cold enough
What happens & when:

Error Code (if any):
Parts or tests already tried:
Photos / video link:

[Jose_O_APP_Team]

@HappyCamper1

rs22hdhpnsr/aa

Hi, I’ve attached a tech sheet for you. Follow the steps to put the unit into diagnostic mode and see what error code comes up.

Once you get the code, let us know what you find and we can help you narrow down the problem from there.