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Brand: Samsung
Model Number: NE59J7850WG/AA
Main Symptom: Uncontrollable heat setting and “Hot Surface” light stays on
What happens & when: When using the large 3 ring burner on low, it gets too hot, uncontrollable. When the range is cool, the “Hot Surface” light stays on.
Error Code (if any): None
Parts or tests already tried: None
Photos / video link: