Purchased Ice Maker and Molex connector is not compatible

Brand:LC
Model Number:LMXS30776S/04
Main Symptom:Ice Maker
What happens & when:Purchased

Error Code (if any):
Parts or tests already tried:
Photos / video link:

Do you have the part # of the one that was purchased?

Yes the part number is AEQ73110219

My order number is 16962783

The manufacturer is showing either AEQ73110201 or AEQ73110210 as compatible with this model. If you still have the original ice maker you can compare with the pictures on our site.

The main difference between them appears to be that AEQ73110201 has a metal wire bail arm and AEQ73110210 does not.

https://www.appliancepartspros.com/lg-ice-maker-assembly-aeq73110201-ap6800615.html

https://www.appliancepartspros.com/lg-ice-maker-assembly-aeq73110210-ap5949294.html

I believe the AEQ73110201 will work. My old ice maker did have the metal wire bail arm.

I was sold the wrong part.

Where do I go to receive the correct part

You can contact our customer service team @ 1-877-477-7278 for that. Reference your previous order # in regard to the incorrect part issue and they should be able to get you set up with ordering AEQ73110201.

Ok, I am contacting them now. Thank you for your assistance.