Maytag clothes washer, nose during wash cycle

Washer Repair
1

Please make sure to click on General above and select the correct appliance type first.

Brand: Maytag
Model Number: MVW722HW0
Main Symptom: A clack, clack noise as the wash plate rotates back and forth. I can hold the drum and turn the wash plate to duplicate the noise. No noise during any other cycles
What happens & when: Wash cycle

Error Code (if any): none
Parts or tests already tried: Replaced slider and rotor
Photos / video link:

2

Corrected Model Number MVW7232HW0

3

This could be caused by debris under the washplate, or an issue in the clutch area. If you remove the washplate, is there any debris under it?

4

William, I removed the wash plate and there was no debris. I cleaned the teeth on the wash plate and on the shaft and they both look good. I did some additional troubleshooting and the noise does not occur during the rinse or spin cycles. If I hold the drum and rotate the wash plate with my hand, that also creates the noise.

I put this in a reply to your email but I decided to also enter here. I was not sure which was the better way to reply.

Thanks, Ron

5

To make sure I have this correct, the clutch slider kit (as seen in the following link) and the rotor have been replaced. The agitator does not have any damaged splines, and rotating the agitator separately from the tub will cause a clacking sound. Is it a similar rhythm like how a baseball card in a bicycle spoke sounds?

https://www.appliancepartspros.com/whirlpool-slider-w10734521-ap5952873.html

6

William in an email reply you stated: To make sure I have this correct, the clutch slider kit (as seen in the following link) and the rotor have been replaced. The agitator does not have any damaged splines, and rotating the agitator separately from the tub will cause a clacking sound. Is it a similar rhythm like how a baseball card in a bicycle spoke sounds?

I replyed with: Correct, those are the parts I replaced and that is the rhythm of the noise.

7

Unfortunately, the email is an automated response saying that a reply has been provided on the forum. It is not one that would email any correspondence to the other person. The only thing I can think of that would be causing this would be if there was something hitting the clutch slider during agitation or if the clutch slider does not move without binding up. This could be something stuck behind it, a bur on the drive shaft, or it could be something in the clutch circuit. When the clutch slider was installed, was the spring placed between it and the rotor, and was the clutch slider able to move freely without any indications of binding?

8

I did some additional troubleshooting.

  1. As previously indicated, I replaced the Slider and Rotor
  2. If I rotate the Rotor, the noise exists but if I remove the Rotor the shaft, noise does not occur
  3. There are rub marks on the silver parts of the Stator that are close to the Rotor.
  4. The small shaft that the rotor mounts on has a significant amount of play.

It appears the Roto is wobbling and making contact with the Stator.

9

The drive shaft having excessive play would be a failure in the gearcase. W11449841 Gearcase | Genuine Whirlpool OEM In Stock