LG Washer Model WM3470HWA KNOCKING NOISE

[JKSmall]

Brand:LG
Model Number:WM3470HWA
Main Symptom:KNOCKING NOISE
What happens & when:NOISE IS HEARD WHEN RINSE OR SPIN CYCLES START OR STOP MAINLY

I cannot load my video? Can you send an email that I can reply to please

Error Code (if any):none

Parts or tests already tried:none

possibly new shocks
Photos / video link:

[JKSmall]

[brad_l_APP_Team]

@JKSmall

WM3470HWA

Check the shocks and the inner basket for loose or excess play. Also check counter balance. Washer: Troubleshooting Common Washer Problems & Solutions