Brand:LG Model Number:GR-L247NSS
**Main Symptom:**Ice chute duct cap never closes fully.
**What happens & when:**I have an LG side by side fridge model GR-L247NSS (15yrs) and moisture gets in and freezes the shute. This is due to the ice shute duct cap not fully closing after dispensing ice. There is also a (6 click) noise that occurs randomly. I am trying to diagnose this and not sure if it is the return lever spring or the solenoid that needs replacing. Any thoughts on what it may be. What is this clicking? And is it the solenoide responsible for not closing the duct cap.
Error Code (if any):NA
Parts or tests already tried:NA
Photos / video link:NA
The dispenser funnel will likely have 4 tabs that can be disengaged to separate it from the dispenser housing. This should allow for the ice chute door to be inspected to see if the solenoid is actively engaging the door or if the door is just hanging down without interference from the solenoid. If there is not interference it is very likely that either the spring has weakened or the chute door gasket has warped a little. As far as clicking goes, does it sound like it is coming from the dispenser section specifically?
Hi, thanks for the reply. I disassebled the front panel revealing the ice chute and duct cap. Seems the cap is clipped on to the lever and tabs had broken off at some point. This meant the cap it self was opening in a verticle position and jamming. I have secured it now and seems to be fixed when closing. Doesnt explain the 6 click clicking I hear randomly. Dont think this click is just before the compressor kicks in.
Sorry for late reply. That 6 Tap noise (tap, tap, tap, tap, tap, tap) seems to be coming from the top middle of the fridge/freezer every hour. Seems to be getting louder like clockwork. Fridge / freezer functions as normal. I saw an identical symtom on a youtube video where it was identified as the damper motor as the cause. It was replaced but not the same model LG.
Where is the damper motor on the GR-L247NSS? Would be great to get hold of a servic emanual or schematic.
The damper motor should be located where the noise is coming from. This should be where the air is being let into the fresh food section until the temperature has been met, where it would then close. It looks like this may be an international model, as I am unable to find many parts for it. When disassembling the appliance to access the damper motor, there is usually a sticker with a part number that can be used to identify the specific part used with your appliance.