thanks to all for this, been beating my head against the wall trying to speak to someone at kitchenaid (Whirlpool) with no luck at all.
My Fridge is KRMF706ESS00.
I had the similar issue this morning when my daughter was telling me that the lights in the fridge stopped working. Right away, I was alarmed since they may mean that the freezer is also not working. I checked the fridge and sure enough, the light is not working when doors are opened. I tried the water and ice dispenser and they are also not working. The ice dispenser control panel is working so that I know the AC power is working. I also checked the left drawer and did not see any led light lid on the control panel. After reading some of the post, I decide to check the five wire cable assembly for kinks or cuts. The cable seems to be find without any sign of external damage. After checking out the video on how to remove the wire harness, decided it is too involved to perform that task with all the food still inside the Fridge. I happened to read someone removed the crisp drawer (the left drawer) control panel and unplug the two wire connector and it started working. I saw the video on how to remove the drawer control panel and it seems to be easy. I follow the instruction and removed the control panel. After looking at the control panel, I agreed that there is over engineering on this fridge. I removed the two wire connector which I believe is the power to the panel and left the other connector connected. After plugin in AC power, I noticed the led lights inside the fridge started to work but the water dispenser is still not working. I decided to remove AC power and unplug the three wire connector on the control panel and also plug and unplug 2-3 times to make sure the connection is solid. After I done this, I plugged all two connector back into the control panel and re-apply the AC power, right away, I noticed that the fridge seemed different from before, after 2-3 seconds, i heard the compressor kicks in and starts to hums. I checked the led lights inside the fridge, they are working, then I check the water dispenser and it started to work. Last thing I checked is the control panel on the left drawer and the one of the led is on and by pressing the select button, the led moved from one setting to the next.
I don’t know what happened but it seems there may be some back contact of some sort the stopped the left drawer control panel from working. Once this control panel stops working, the entire fridge stops to work. We got this fridge around 2016, so it is around 4-5 years old. I am concerned with all these electronic control panel having issues in the future. We still have our original GE fridge sitting in our garage and that fridge is almost 28 years old and have two heating coil replaced in the past 28 years. No fancy electronics and just simple fridge.
I hope this experience helps anyone with this type of fridge.
So we are also lucky winners of this lovely problem!!
Just started today,
Door open fault.
No lights inside
No water/ice being dispensed
took the draw off and all the connectors look solid.
It doesnt look to hard to remove the wire harness because the video takes the whole thing apart, I don’t see why I cant take it out with just the removal of the meats draw as it gives me access to the harness. The I guess I’ll start with inspecting the harness for continuity and see what shakes out.
What I am not sure of is if the Door Open light is on does this shut the fridge and freezer down?
thanks
Same issue here! How did everyone resolve?
Same issue here! How did everyone resolve? Can someone call or text me. 419-769-2886
I found one wire to be broke in the harness on mine. Just follow it back when you unplug it and pull the protective sheathing back. Fixed it with a butt connector and heat shrink. All good for now!
I had the same issue as everyone else here seems to be having. I ordered the wiring bracket that Jamal W. listed in his post and followed the video ha also listed. Took me about 90 minutes to switch out the harness and now everything is running fine.
We are having the exact same problems with our KitchenAid 5-door refrigerator that is about 3 years old. No ice, no water and no lights - the fridge seems to be staying cold but this is seriously frustrating when it isn’t that old. We are going to try using all information you wonderful people have posted and see if we can get this issue fixed! Thanks to everyone that posted about this annoying issue!
Same problem, no lights working inside and no water/ice. Tried unplugging the wire from the front door panel and replugging with no success. Watched the replacement video. Must all of those parts be removed to check the wiring harness? What did others do (just unplug the fridge first? Also, we do here a constant clicking coming from the fridge. Assume it is related? Thanks jim
I have a repairman here as we speak…pulled out the left drawer and the harness is fine…no water/ice being dispensed but it is making ice
sometimes lights, sometimes no lights…2 1/2 years old and already $600 in repairs…but damn I love this fridge!
I had the same issue as everyone else: 5 drawer fridge: no lights inside, no water, wont dispense ice. Pulled the left drawer tray (where you put food), pulled off the plastic cover on the back of the front of the front door which exposes the plug, and disconnected the plug and plugged it back in. Voila. Everything working.
That video is great but just go right to the drawer part. You dont have to do all the rest unless this doesnt fix your issue.
When I took out the wire harness I found it had a broken black wire (sliding the flexible jacket back, after untaping the end, so I could see the wires). I soldered it back together and used heat shrink tubing to protect it put it back together and all working fine again.
I had no lights, no left draw function, no ice and no water. Had to disassemble as per video to get harness out. Mostly love this fridge again.
My only (major) gripe with it is the freezing up the ice dispenser. It still works but since when you open door lets warm air contact the metal grinding plate it creates icing up at the bottom. Every two months I dump ice in plants and turn “bucket” upside down and leave it to dry over night and then replace.
Where can I find the video to remove the drawer?
in the earlier post
Same problem as everyone else, no lights, no water, no ice, pantry door panel not working.
Took the entire apart and found that the panel on the drawer was filled with water and board has burn marks in it as well as broken wires in the harness. The price to replace the board and drawer front are $1200.
I hate this fridge
Kitchenaide 5 door refrigerator. Thank you !!! Unplugging plug on meat/cold drink/deli-cheese drawer worked!! Inside lights, water and ice operational again!! Happy days !! Saved me a lot of $$. I can do without being able to select what items i put into that drawer (cold drinks/meat/cheese) for now. Thanks for the great advice.
I know this is an old thread, but I just had same issue. The harness connector to unplug (it also fixed mine) is on the backside of the meat drawer front panel. To access it you remove the inner drawer, which gives you access to the backside of the front panel. The inner drawer comes right out, you lift it up and rearward with the drawer fully open. There is a pop in cover over the wire harness connector the snaps into the backside of the front panel (follow the wire harness coming out of the drawer slide) pop that cover off and you’ll have access to the connector. I used a small pick tool to release the harness clip and pulled it apart, and like other said everything else started working properly again.
I’m a tech and never would’ve figured this out without these threads. I had the symptoms, no interior lights,no ice, no water and no power to the left pantry draw. Found the black wire completely severed after removing the entire harness, which was process. but thanks to the video I looked like a hero to the customer.
Replace your water filter. Old water filter will stop the water from flowing when it is old. No warning from your fridge, only warning is no water and no ice.
Same here. I just had this issue as I was filling up a cup. Everything turned off. I unplugged the harness and it all came back on. Thanks for your help.