Brand: Kenmore
Model Number: 665.13223N412
Main Symptom: Dishwasher draining but arms not spinning and no water coming from them. I checked for debris in the arms and they are fine.
What happens & when: Started recently but happening all the time now.
Error Code (if any): No error codes
Parts or tests already tried: None
Photos / video link:
Do you hear the water valve activating and letting water into the sump?
Hmmm hard to say..I do hear water coming in and then draining..I also hear some sort of buzzing sound which doesnt look normal in between. I have noticed that the spinning arms are in the same position and never move. Feels like there is no water being pushed into them.
That is going to be an issue within the sump assembly W11230103, this has the sump, wash motor, diverter, and diverter motor together preassembled. It could be the either of the motors but I’d recommend just replacing the whole assembly in one go because the wash motor by itself is almost as much as the assembly and the diverter motor does not come with a new seal between it and the sump, and reusing the old seal leaks about 50% of the time. The assembly comes with a new seal, which is the only way to get one from the manufacturer.
https://www.appliancepartspros.com/whirlpool-pump-motor-w11230103-ap6329759.html
Hmm at this price might as well get a new one. I think this is 10 year old model. What do you think?