Kenmore Coldspot water stopped dispensing but ice works

Brand: Kenmore
Model Number: 106.56932600
Main Symptom: Water not dispensing, ice maker working
What happens & when: Hey there. I’m trying to troubleshoot the water dispenser on my Kenmore fridge that recently stopped working. I’m at a point troubleshooting where it might be the water inlet valve needing replacement. When I press the water dispenser, I hear a buzzing sound and the flow of water somewhere underneath the fridge. There is no leaking though. The ice maker also works fine. I’ve tried defrosting the water line behind the drawers in the fridge with a blow dryer. I’ve tried unhooking the water line at the freezer hinge to see if water flows when dispensing (it does not). Is there anything else I should try to help determine if the water inlet valve is the culprit? Thank you for your help.

As the ice maker is working, it eliminates the possibility that the issue is anywhere before the dual water valve. Since there is not a frozen line, and water did not come through the tubing at the hinge, it would indicate the dual water valve is the cause of failure through the process of elimination. Whirlpool W10408179 Water Inlet Valve (AP5263471) - AppliancePartsPros.com

1 Like

Thanks William! That was my hunch. I appreciate your troubleshooting process explained. Besides turning off the power and testing the water inlet valve with a multimeter, I wasn’t sure if there was anything else I should have checked. Thanks again!

Hi,

For how long?
For a defrosting test the refrigerator should be defrosted 12-24 hours with the doors open so all lines get a change to thaw out.

Failing that, yup try the fill valve William talked about.

jeff sr.