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Brand: GE
Model Number: GUD27ESSM1WW
Main Symptom: slow or no agitation
What happens & when :Starts out agitating fine than slows to barely moving. I recently replaced the drive belt as it would not spin, was working fine for about 2 weeks.
Error Code (if any): no error code
Parts or tests already tried: removed agitator, splines look good cleaned.
Photos / video link:
When it slows down, does it sound like the motor is trying to turn for the same amount of time before trying to move to the other direction? Or does it sound like the motor is not getting power to move the agitator properly? Also, does the washer spin the clothes out properly?
yes it does sound the the motor is trying to turn for the same amount of time before trying to move in the other direction. It does spin the clothes properly.
When the washer is in standby mode, press and hold the start button, rotate the cycle knob 180 degrees, then release the start button. Once all of the LEDs are blinking, rotate the cycle knob clockwise so only the lid lock LED blinks and press start. Are there any blinking LEDs at this point and if there are, what is blinking? Once this is checked, press the start button for 4 seconds to exit the diagnostic mode.
Here is the tech sheet!
31-3000107 GE GUD27ESSM1WW Laundry Center MIni Manual.pdf (4.8 MB)
Hello and thank you for your replies. I did not get an error code. Sheepishly I must tell you that I typed the incorrect model number, correct model number is gud27essj1ww. I was wondering if it could be the speed sensor?
As the washer is able to spin out the clothes properly, a speed sensor would not be a concern. With the power supply cord unplugged, the motor windings would need to be tested for resistance. With one probe staying on the black wired terminal, there should be a reading of 4 Ohms when the red probe is placed at the other terminals. The next step would be to discharge the capacitor (use a rubber gripped flat head screwdriver across the capacitor terminals) and test it for capacitance (sideways T’s with the tops facing each other). You should get a reading of 45 uF. If the motor and the capacitor check good, the main control would be the likely cause of failure.
Motor- WH49X25734 Kit Motor And Shield Tub | Genuine Ge OEM In Stock
Capacitor- WH12X10513 Run Capacitor (Washer Motor) | Genuine Ge OEM In Stock
Main control- WH04X25737 Control Board | Genuine Ge OEM In Stock
Got 5.9 ohm on the motor and 46.1 microfarad on the capacitor, which I would assume is within specification? Thus, I likely have an issue with the main control panel.
Is there a way I can diagnose the panel to confirm?
Thanks,
Cheryl
Eliminating every other component possibility is the verification process. As the motor is able to spin the clothes out properly, it is unlikely that it is failing under load. A capacitor would exceed 10% of the rating that it should have when it starts to fail.
T
This would be the correct tech sheet and you can work off this manual.
31-16868 GE GUD27ESSJ1WW Laundry System Mini Manual.pdf (9.8 MB)
31-9292-2.pdf (4.2 MB)