Dishwasher Door doesn't close tight to activate wash

I have a Kenmore dishwasher. I can not find the model number anywhere on it. I moved into this house with this problem already happening to the dishwasher so don’t know any history. The door will not close tight to make the dishwasher start washing. If I lean against it to make it close tighter, the dishwasher will go through the whole cycle. I’ve resorted to propping a piece of wood against it to create the tension it needs to work but it’s rather cumbersome every time I want to wash the dishes! :smiley: There is a metal piece with a rectangular hole on the dishwasher side with a plastic rectangular tip on the door that is supposed to fit inside the hole and keep the door closed. As far as I can tell, the tip fits inside the hole but it just doesn’t pull it tight enough to activate the dishwasher. It is a 20 yr old dishwasher and I want to repair it if I can but will buy a new one if it gets too expensive to repair. The soap door also has a problem but will post it in the next thread. Thanks for replies!

PS…It is a Kenmore Ultra Wash II dishwasher.

We definitely need the complete model number of the dishwasher. There are tons of different dishwashers. You can find the name plate on the door frame.

Gene.

Model number 665.1571592 Now I have another problem though! I tried to take off the inner door but one of the screws is stripped! The screw just keeps turning and turning. I tried putting a screwdriver between the inner door and the frame to create tension and then unscrewing it but it just keeps turning. I’m down to thinking I need to take a hacksaw and saw the screw head off. Any suggestions? Thanks!

If this is a left or right upper corner screw then most likely a plastic piece of the console with a thread for this screw is broken off. The console has to be replaced.

Gene.

Thank you Gene for writing. Yes, it is the upper left screw! I looked up the part on Sears and the console is discontinued on their website. APP says that it “needs special attention” and to call. If it is the console, then I also have a soap dispenser door problem and the door latching problem and since I have been messing with the door screws, now just the pump comes on and no water comes out but not all the screws are back in the door. Anyway, I am wondering if it is time to hang it up on this 18 yr old dishwasher?
Barb

Hi Barb,

Looks like it’s time to buy a new dishwasher, especially if the console is no longer available.

Gene.