Detergent dispenser will not open

Dishwasher Repair
1

[COLOR=Purple][FONT=Comic Sans MS]The detergent dispenser on my Bosch SHU9915UC-11 will not open. Is there a way to check if it is just a latch or does the entire dispenser unit need to be replaced? If unit needs to be replaced, I found instructions but I need to know how to remove the front door first. Thank you.[/FONT][/COLOR]

2

If the dispenser door or latch are not broken physically, then the whole dispenser has to be replaced. The instructions are attached to the reply.

Here are the breakdown diagrams and Replacement parts for Bosch SHU9915 UC/11 (FD 8002-8003) | AppliancePartsPros.com

Gene.
Dispenser - Removal and Installation.pdf (339.4 KB)

3

[COLOR=Purple]Gene - one last request if you don’t mind. I was doing some reading about this and the article I saw recommended checking the timer, bi-metal switch and the wax motor with a voltmeter first to be sure one of these are not the problem before replacing the detergent dispenser. Makes sense to me. I need a schematic to determine proper resistance. Can you post that for me? If it does turn out that the detergent dispenser needs to be replaced, I feel pretty sure I can handle that thanks to your directions. Whatever the problem turns out to be, this has been a good learning experience for me. Thanks for all your help.[/COLOR]

4

You can find a lot of useful information in one of our previous threads: http://forum.appliancepartspros.com/dishwasher-repair/7123-bosch-dishwasher-troubleshoot-manual.html

Gene.

5

[/size][align=center][size=3][/align]## [/size][size=3]Guangzhou, a provincial capital of Guangdong, is the largest and most prosperous city in southern China. It is situated in the mouth of the Pearl River Delta, with the Baiyun (White Cloud) Hill in the north and the Zhujiang (Pearl) River Delta Plain in front. The city is 125 kilometers northwest of Hong Kong on the Pearl River. The spoken language of Guangzhou - Cantonese - is incomprehensible to most northern Chinese, who typically speak Mandarin. A word in Cantonese has nine tones instead of the four tones in the Mandarin dialect. Learning to speak Cantonese is one of the benefits of Traveling to GuangzhouGuangzhou enjoys convenient accessibility. International flights from Baiyun Airport in Guangzhou Flights lead to many countries and regions including the Philippines. Thailand, Singapore, Australia, Indonesia, Malaysia, Vietnam and Hong Kong. Overseas tourists can reach Guangzhou by taking international flights or by arriving from Hong Kong. For Chinese tourists , they can take China Flights to arrive at Baiyun Airport ,Four cruises, three express hovercrafts, four express trains, eight flights and multiple express passengers buses travel between Hong Kong and Guangzhou. During holidays and festivals, a number of vehicles are added. The travel time is short and you can return within a day.Guangzhou are one of the top city of high level hotels in China Hotels. There are more than 1[font=宋体]，[/font]400 star hotels in Guangzhou, ranging from the three to four-stars, the majority of them located in Guangzhou City. The prices of **Guangzhou Hotels**are relatively high, especially during the Canton Fair Seasons, due to the influx of business visitors pouring into Guangzhou. In the off seasons, the prices are much lower.

6

[quote=Gene;245739]If the dispenser door or latch are not broken physically, then the whole dispenser has to be replaced. The instructions are attached to the reply.

Here are the breakdown diagrams and Replacement parts for Bosch SHU9915 UC/11 (FD 8002-8003) | AppliancePartsPros.com

Gene.[/quote]

I pulled the door & fascia screws out to replace the dispenser. Was surprised when the side door springs sprung back closed (almost bending my fascia in the process). Replaced the dispenser as you described. But now the door re-install? How do I procede to reinstall the door given the door side mounting springs? Is there a process to follow?

7

Gene,

Bosch SHU6802UC/U12 Dishwasher, 8? yrs old.
Soap dispenser door slides easily both ways, releases easily, but during operation does not open.

I printed the key page from your Troubleshooting Manual and ran the Diagnostic for my model. It returned “0” as in no faults.

It doesn’t seem like the dispenser door spring is bad, nor is motion retarded. I’m thinking of just replacing the entire Dispenser Assembly AP3844311 since I don’t want to mess with springs, actuators, etc.

I will also get Gasket for Dispenser AP2802339

I am an experienced DIY’er. I’ve repaired vacuum pumps, compressors, and built a BattleBot.

Will I encounter any problems when I remove the Stainless Steel Inner Door? Like hinges with strong springs that jump out and bite me? Or, should I have a clear path to disconnecting the Dispenser and Gasket, and replacing and reconnecting?

Any guidance you are willing to offer would be super!

8

It is very possible if you are going to remove the inner door which does not need to be removed. You have to remove the outer door panel only. You can use the instructions attached earlier.

Gene.

9

Unfortunately I never removed the whole door myself and I did not find anything useful in a literature.

Gene.