The automatic ice dispenser will not work, looking at the parts diagram it could either be the motor or the solenoid. Any suggestions which it is
Kurt,
A proper model number, would be a great help,
There are several different dispenser systems on Whirlpool built refrigerators.
But, Basically
At this point, it’s not a bad solenoid, the solenoid is activated by the selection of crushed or cubed ice.
If the dispenser motor does not run, there are several posibilities.
Loose, broken wire at the door hinge harness.
Bad, inoperative auger motor.
Broken actuator switch or wire, in the front dispenser assembly.
A model number would be a great help, in assisting you.
Thanks,
model number ED27PQ
here is the model number ED27PQ
thank you
[quote=Joe / APP Team;309556]Kurt,
A proper model number, would be a great help,
There are several different dispenser systems on Whirlpool built refrigerators.
But, Basically
At this point, it’s not a bad solenoid, the solenoid is activated by the selection of crushed or cubed ice.
If the dispenser motor does not run, there are several posibilities.
Loose, broken wire at the door hinge harness.
Bad, inoperative auger motor.
Broken actuator switch or wire, in the front dispenser assembly.
A model number would be a great help, in assisting you.
Thanks,
:)[/quote]
[quote=kurtmc;309611]here is the model number ED27PQ
thank you[/quote]
Kurt,
On the freezer door, at the top hinge, remove the plastic hinge cover,
Under the cover you will find the dispenser wire harness connector.
Separate the connector, check the pins and the plastic connector for, loose wires or pins, look at the plastic housing for a brown discoloration around the pins(arc marks from loose connections).
Check the wires, where they pass through the hinge opening, for broken, bare wires.
At the dispenser, check the ice dispenser paddle, make sure it is not loose, or broken from the dispenser housing, it may look OK, but you need to wiggle and twist the paddle, there’ll be some movement(1/8 to 1/4 inch).
When you press in on the dispenser paddle, you should hear the actuator switch, “click”, then another click when you release the paddle.
Of course, you’re doing these checks with no power to the refrigerator
The most common problem with this style unit and your complaint, is a broken paddle mount assembly, or bad actuator switch.
To access the switch and paddle assembly :
Along the bottom edge of the dispenser front panel, you’ll find a molded slot on each side of the bottom edge.
Using a flat blade screw driver, and a pad to eliminate damage to the door panel, pry out on the bottom of the panel with the screw driver(approximately 1/4 inch),and lift up on the panel, to disengage the locking tabs, and remove.
The switch mounting plate is attached to the housing with 3 phillips head screws, remove the screws and slide the panel out. you’ll then have access to all the components you need to check.
Once you’ve determined what parts you need, or if the reccomended checks are all OK, drop us a line, we’ll be happy to direct you through the other checks at the auger motor or research the parts you need.
Good Luck,
Joe,
Thanks for the help. I will do what you have said and will let you know.
Thanks again.
[quote=kurtmc;310259]Joe,
Thanks for the help. I will do what you have said and will let you know.
Thanks again.[/quote]
Kurt,
OK,
Good deal,
We’ll be looking for an update post and we can move on from there.
Joe,
I took off the front panel and noticed that the clip that holds the switch in place was broken. I manually tried the switched and it worked. So i have ordered the bracket from you. Thanks again for explaining how to get into the panel area. I will be back with you guys anytime I have an appliance issue. Have a great day,
Kurt
[quote=kurtmc;310589]Joe,
I took off the front panel and noticed that the clip that holds the switch in place was broken. I manually tried the switched and it worked. So i have ordered the bracket from you. Thanks again for explaining how to get into the panel area. I will be back with you guys anytime I have an appliance issue. Have a great day,
Kurt[/quote]
Kurt,
Great work,
Glad, you’ll be up and running soon,
We look forward to hearing from you.
Have a great Holiday,
Joe,
I received the bracket in the mail today, installed the bracket and I have an ice dispenser again. Thanks again for all of your help. Happy Holidays!
[quote=kurtmc;311144]Joe,
I received the bracket in the mail today, installed the bracket and I have an ice dispenser again. Thanks again for all of your help. Happy Holidays![/quote]
Kurt,
Great job,
Glad to hear you’re up and running, New you could do it.
Thanks for the update,
You have a great Holiday as well,
I cleaned the coils, the relay keeps clicking off and on about every 2 minutes, compressor is warm but not real hot. any suggestions?
Thanks kurt
[quote=kurtmc;410946]I cleaned the coils, the relay keeps clicking off and on about every 2 minutes, compressor is warm but not real hot. any suggestions?
Thanks kurt[/quote]
Kurt,
If you’re sure you don’t have a low voltage problem, you most likely have a weak overload or relay
Start there.
Good Luck,
Ok i will, is it too late to get a part overnighted?
[quote=Joe / APP Team;410964]Kurt,
If you’re sure you don’t have a low voltage problem, you most likely have a weak overload or relay
Start there.
Good Luck,
:)[/quote]
Kurt, as long as you place the order before 3:00 pm EST, you’ll get it the next day.