All lights stay on when power is applied and no response from any dial or button

Brand: maytag
Model Number:

MVW5430MW1

Main Symptom:
What happens & when:

Error Code (if any):
Parts or tests already tried:
Photos / video link:

If you cannot get any response from the controls try unplugging it for 5-10 minutes then se if the controls work when you plug it back in. If not you have 1 of 2 possible issues

User interface control board fault ( Whirlpool W11675701 Washer User Interface Control Board With Led Display | Genuine OEM Part )

or the washer main control board ( Whirlpool W11627413 Washer Main Control Board | Genuine OEM Part )