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Joined: 9/18/2016(UTC) Posts: 1
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My ninja coupler will not spin. Initially the coupler was "frozen" so I WD40'd it and was successful in unfreezing it. I removed it and cleaned it and it moves freely now (by hand) - the threads are fine, they are not worn down. When I turn it on, the motor operates (and sounds just fine), but the coupler will not move. It appears to agitate very slightly at the beginning but then it will not move. I have tested it with the pitcher on and off the machine to verify that it is not moving. I fear that whatever piece is connecting the coupler to the motor is faulty, but I am not sure how to take the blender apart to investigate that. Thanks for the help!
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