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richappy  
#1 Posted : Thursday, November 21, 2013 12:15:12 AM(UTC)
richappy

Rank: Advanced Member

Groups: Senior Expert
Joined: 9/10/2007(UTC)
Posts: 9,586

I wanted to service a washer similar to this. The electronics where good, but the washer would not agitate or spin.
Does anyone know how to find the bad part, diagnostics showed a problem with motion sensor.
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Appliance Ninja  
#2 Posted : Thursday, November 21, 2013 7:00:13 AM(UTC)
Appliance Ninja

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957

I can send you the manual for these, if you'd like. The most common failure that causes no motion in spin and agitate is a bad splutch assembly, if the motor is running. Let me know on the manual.
richappy  
#3 Posted : Thursday, November 21, 2013 1:10:24 PM(UTC)
richappy

Rank: Advanced Member

Groups: Senior Expert
Joined: 9/10/2007(UTC)
Posts: 9,586

Thanks for responding. The motor would not run on this and I learned the most common problem is a broken motor wire.
I have downloaded the manual for these, but there is little practical info in it. In the future, I will just have to resort to the old way of meter measurements, the diagnostics really don't help on this type of problem.
Appliance Ninja  
#4 Posted : Thursday, November 21, 2013 1:38:10 PM(UTC)
Appliance Ninja

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957

Yes, motor not running would cause issues, nice find. The diagnostics are quite a routine to get in to and are not real helpful. This design is not my favorite design from Whirloool!
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