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Refrigerator Stops And Will Work If It Is Unplugged And Plugged Back In After 5 Min. Options  Email this topic  Watch this topic  Print this topic » Normal Threaded
Model: DSS25JFPJ WW	Brand: GE	Age: 1 - 5 years
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joebrandom		#1 Posted : Sunday, December 9, 2012 3:12:39 PM(UTC)
Rank: Member Groups: Registered Joined: 12/9/2012(UTC) Posts: 6		My GE side by side will stop cooling and will not start up until I unplug it for at least 5 minutes and plug it back in. It may work fine for 3 to 10 days and it will stop cooling again. Repeating the above works to get it going again. Any help out there?
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Gene		#2 Posted : Monday, December 10, 2012 3:29:48 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Hello, Sounds like the problem is a bad main control board. In order to provide most accurate advice we need you to verify and repost the model number. Gene.
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joebrandom		#3 Posted : Monday, December 10, 2012 6:47:53 PM(UTC)
Rank: Member Groups: Registered Joined: 12/9/2012(UTC) Posts: 6		Model #dss25jfpj ww Serial #hh229716
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Gene		#4 Posted : Monday, December 10, 2012 8:25:57 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		This model number does not come up anywhere. Is this refrigerator made to use in US? Gene.
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joebrandom		#5 Posted : Tuesday, December 11, 2012 11:09:19 AM(UTC)
Rank: Member Groups: Registered Joined: 12/9/2012(UTC) Posts: 6		The serial number that you have is correct. This refrigerator has live in the US all of it's life. (what is left of it) It is not quite 5 years old.
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Gene		#6 Posted : Tuesday, December 11, 2012 1:31:38 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		The second "J" in the model number DSS25JFPJ is incorrect. That means I can not get the correct part number for the main control board. Gene.
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joebrandom		#7 Posted : Sunday, December 16, 2012 8:23:03 PM(UTC)
Rank: Member Groups: Registered Joined: 12/9/2012(UTC) Posts: 6		I checked the model number 3 times. It is what I sent you.
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Gene		#8 Posted : Monday, December 17, 2012 10:35:42 AM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Well, I've checked out all similar models and looks like they all have the same main control board. - The main control board Part number: WR55X10942 Gene.
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joebrandom		#9 Posted : Monday, December 17, 2012 12:09:35 PM(UTC)
Rank: Member Groups: Registered Joined: 12/9/2012(UTC) Posts: 6		The label inside the refrigerator says...... General Electric Company Appliance Park Louisville, KY I checked the model number again and it is still the same...
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Gene		#10 Posted : Monday, December 17, 2012 12:28:15 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Open the control panel and check if there is an encoder (#424 at the diagram). If there is such part, unplug it next time the refrigerator will stop cooling. If it will start right away then the problem is a bad encode board. Gene.
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