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coolhanduke  
#1 Posted : Wednesday, May 2, 2012 8:23:38 AM(UTC)
coolhanduke

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Joined: 4/29/2012(UTC)
Posts: 4

We had a neutral wire problem at our home and it fried the washer control board. I replaced it with a new part from ApplianceParts Pro. Thank you. The washer goes through all its cycles, including a near final spin and drain, but the clothes are sopping wet as though the tub is not spinning fast enough. There is no light on the motor control board, nor is there a diode on the board where all the drawings say it's supposed to be. The field service routine seems to work fine. What can keep the machine from spinning fast? Thanks, Dan
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Gene  
#2 Posted : Wednesday, May 2, 2012 2:17:46 PM(UTC)
Gene

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Groups: Senior Expert
Joined: 7/19/2007(UTC)
Posts: 27,455

Originally Posted by: coolhanduke Go to Quoted Post
...There is no light on the motor control board...


Hi Dan,

Where did you look for the LED? It must be under the motor's metal drip shield like it's shown at the attached picture or on the right side of the motor.

Gene.
P.S. Make sure there are no any foreign objects between the inner and outer tubs.
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coolhanduke  
#3 Posted : Thursday, May 3, 2012 12:03:13 AM(UTC)
coolhanduke

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Originally Posted by: Gene Go to Quoted Post
Hi Dan,

Where did you look for the LED? It must be under the motor's metal drip shield like it's shown at the attached picture or on the right side of the motor.

Gene.
P.S. Make sure there are no any foreign objects between the inner and outer tubs.

Hi Gene,
That's where I thought the LED would be, but there isn't one there. There's a component deep in the board toward the back that looks like it could be a LED but it does not light. Before the power surges in our home, the washer worked beautifully and with the new control board everything functions except the spin speed. Are there two speeds of spin or only one? I set it for longer spin, but the clothes are still drenched at the end of the wash, although the tub is dry. I'll look for something between the tubs. Thanks for the suggestion.

Dan
Gene  
#4 Posted : Thursday, May 3, 2012 1:50:32 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert
Joined: 7/19/2007(UTC)
Posts: 27,455

Hi Dan,

In such situation I would suspect the motor inverter failure. The correction is to replace the motor/inverter assembly.

- The motor/inverter assembly Part number: WH20X10058
Part number: WH20X10058



Gene.
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