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water / ice issues
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Model: GSS25KGMAWW Brand: GE Age: 1 - 5 years
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tracsix  
#1 Posted : Friday, July 24, 2009 11:19:43 AM(UTC)
tracsix

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Hello, my refrigerator does not dispense water or ice from the door. The water reservoir is NOT filling, NO lines are frozen, the ice maker IS working as I tested it by filling the cube slots and the ice popped out a couple of hours later. The water supply to the refrigerator IS hooked up properly, and the water valve as the wall IS open. The filter has been removed and a bypass cap put in its place. When I press for water I do hear a low sound, but am not sure what it is. When I press for ice the auger does work.

Any advice on what might be wrong?

please email me with any feedback
apoch20@hotmail.com

Thanks
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randydean  
#2 Posted : Tuesday, September 15, 2009 9:46:10 AM(UTC)
randydean

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usually there are two solinoids one for water and one for the ice maker. Check and then replace the ice maker solinoid if it's bad?
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tracsix  
#3 Posted : Tuesday, September 15, 2009 11:45:19 AM(UTC)
tracsix

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I have located the solenoid valve. It is one device, with two flow outlets, one to the door for water, one to the ice maker.

How can I determine if the valve is bad?
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randydean  
#4 Posted : Tuesday, September 15, 2009 1:11:42 PM(UTC)
randydean

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You'll need to power it from the another source. Since this is often difficult for an amateur repairman, it is often easier just to substitute.
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tracsix  
#5 Posted : Wednesday, September 16, 2009 11:41:48 AM(UTC)
tracsix

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How about testing it with a Multi meter? will that be effective?
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randydean  
#6 Posted : Wednesday, September 16, 2009 6:49:34 PM(UTC)
randydean

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Yes, it should be. An open circuit means an open winding.
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