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alexhart  
#1 Posted : Wednesday, February 15, 2012 3:25:44 PM(UTC)
alexhart

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I have just bought a brand new kitchen aid combo oven and microwave model # kems378 . My problem is that when the microwave gets a the end of his cooking time, it make's the 3 normal beep, the heating stop,** BUT the plate keeps on turning,the light stays open and the fan keeps on workind too. I bought this oven/microwave in november 2 2011, they have come now 3 times to repair it and cannot find the problem. What can it be or what m i suppose to do? can someone help please
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Simon / APP Team  
#2 Posted : Wednesday, February 15, 2012 5:11:44 PM(UTC)
Simon / APP Team

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What do you do to stop microwave from running?
alexhart  
#3 Posted : Thursday, February 16, 2012 4:30:58 AM(UTC)
alexhart

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Originally Posted by: AquraRoma Go to Quoted Post
What do you do to stop microwave from running?



i can press stop or open the door.
Simon / APP Team  
#4 Posted : Thursday, February 16, 2012 4:16:15 PM(UTC)
Simon / APP Team

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Most likely the problem is a bad control board.For the correct part number provide complete model number.
alexhart  
#5 Posted : Friday, February 17, 2012 5:31:01 AM(UTC)
alexhart

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Originally Posted by: AquraRoma Go to Quoted Post
Most likely the problem is a bad control board.For the correct part number provide complete model number.



MY MODEL NUMBER IS :
KitchenAid KEMS378SSS 27" Electric Double Wall Oven
alexhart  
#6 Posted : Friday, February 17, 2012 3:22:36 PM(UTC)
alexhart

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KitchenAid KEMS378SSS 27" Electric Double Wall Oven
Did ever somebody saw that problem before...A microwave that doesn't stop? the only way you can stop it is by pressing stop or open the door or else it continues running.
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