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frank the tank  
#31 Posted : Thursday, December 15, 2011 12:54:43 PM(UTC)
frank the tank

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page 2 frame parts its #14..
Gene  
#32 Posted : Thursday, December 15, 2011 1:16:46 PM(UTC)
Gene

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Unplug the unit. Disconnect and insulate the wires from the air filter and solid cycle switches. Plug the unit back and try it again by pushing in that switch.

If it would not start, try to start it normally. Post the results.

Gene.
frank the tank  
#33 Posted : Saturday, December 17, 2011 3:56:34 AM(UTC)
frank the tank

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Ok got timte today... I disconnected all the wires from solid pack and air filter and wrapped them separately with electrical tape about 6". I plugged the compactor back in and depressed the safety switch. Same results;the ram keeps bobbing up and down near the top.
frank the tank  
#34 Posted : Saturday, December 17, 2011 11:46:12 AM(UTC)
frank the tank

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If it helps in troubleshooting, the compactor will start going down when the front safety door switch is depressed. Just goes down then up and bobbing at top.
Gene  
#35 Posted : Saturday, December 17, 2011 4:59:13 PM(UTC)
Gene

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Hi Frank,

I'm stumped too, but I'm not giving up. I will ask our experts to look into this problem and I believe someone else will find the solution.

Gene.
frank the tank  
#36 Posted : Saturday, December 17, 2011 5:36:26 PM(UTC)
frank the tank

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I appreciate it gene. I have til Thursday before a repairing comes out.
frank the tank  
#37 Posted : Thursday, December 22, 2011 6:52:40 AM(UTC)
frank the tank

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Well I had to have the tech come out. Apparently the replacement start switch #14 on diagram, either was the wrong one or manufactured incorrectly. The tech pointed out the contacts showed closed. When depressed it was opened, thus compounding my issues. He re-installed the old start switch and whalla it worked. Go figure. He possibly believes the contacts became fused and from taking it off and on it dislodged them. Now have to research the start switch as to why this is the case. Many pics of the switch is showing the same on another site I ordered from. Mass in appropriate packaging by the manufacturer????
Gene  
#38 Posted : Thursday, December 22, 2011 11:47:26 AM(UTC)
Gene

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Frank,

I did point you in this direction in my post on 12/14:
Quote:
...Frank,

This switch is normally open what means the correct resistance reading while the switch button is not depressed should be infinite. The correct reading with the button depressed should be closed to 0 Ohms.

Looks like this switch is the culprit...


You stated that I misunderstood you.

Fortunately your tech found and fixed the problem. Thank you for the feed back.

Gene.
frank the tank  
#39 Posted : Thursday, December 22, 2011 12:06:36 PM(UTC)
frank the tank

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Well gene still a problem. The new switch that comes with the replacement kit is backwards according to the tech. The metal tabs 1 and 2 have a closed circuit. When the button is actuated it opens. Hence the reason for the latter part of my issues once I replaced it. I checked tax 1 and the metal sliver where 3 should go and that is the proper reading. So is whirlpool aware of this or is there still something wrong on my end. I'm hack to square one in that the Compactor sometimes will run continuous.
Adam / APP Team  
#40 Posted : Friday, December 23, 2011 10:10:33 AM(UTC)
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frank the tank,

Since the tech has found the part you received to be the problem you will need to contact whomever you purchased the part from.

You will need to provide them with the complete model and serial number off the compactor, all the numbers off the old and new part along with as much of a detailed description as possible. Photos are helpful as well.

If you purchased the part from us please feel free to contact us through our toll free number 1-877-477-7278 and one of our qualified representatives will be glad to help you.
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