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SearsCare  
#11 Posted : Friday, August 26, 2011 1:53:09 PM(UTC)
SearsCare

Rank: Member

Groups: Registered
Joined: 3/23/2009(UTC)
Posts: 21

To Cedric,

My name is James and I am part of the Social Media Support Escalations team at Sears. I came across your latest post and see that you are not satisfied with the resolution that you and your case manager Edwin agreed upon. I will let your case manager know that you are still unhappy. We do look forward to talking to you soon.

Thank you,
James H.
Social Media Moderator
Sears Social Media Support
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