Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.



Go to last post Go to first unread
#1 Posted : Saturday, March 28, 2009 1:41:48 AM(UTC)

Rank: Member

Groups: Registered
Joined: 3/28/2009(UTC)
Posts: 1

I have a micro combo unit whose model number is KEMS378SSS00 and the microwave runs but doesn't heat. I am pretty handy at diagnosing and fixing things but I need a little help. From what I have been able to gather, it seems like it must be the magnetron or maybe a diode. Is there a manual I can get a hold of that would tell me the right way to take it apart and where to go from there?

Perhaps just the right instructions from someone may be enough. Please give me your expert opinions of what I should do.

Oh, by the way. I just bought this unit from a discount appliance place. Of course they said it all worked fine and I believed them. Now I get online and find a bunch of bad reviews of the outfit so I am unsure whether they will make good on their promise to fix anything that is wrong with it or not. Guess I should have just forked out the cash for a new one.

This is why I want to try to figure out what is wrong with it myself. I am scared that I will get no satisfaction from them and will have to fix it myself.

Let me know what you think,

Thanks so much,

See inside of your appliance - diagrams and part photos for virtually every model.

powered by
#2 Posted : Saturday, March 28, 2009 3:09:18 PM(UTC)

Rank: Advanced Member

Groups: Senior Expert
Joined: 9/7/2008(UTC)
Posts: 750

TRUST ME!!!!!!! Go back on them!!! UNLESS you have worked on these before, call them. You can really get HURT if you touch the wrong thing!!!!:)
#3 Posted : Friday, November 1, 2013 11:14:20 AM(UTC)

Rank: Member

Groups: Registered
Joined: 11/1/2013(UTC)
Posts: 2

If you are experiencing a no heat on your microwave (regardless of barand), it's always the same component....
1. Check the diode
2. Check the capacitor
3. Check the magnetron

These three components are the most common parts that will go bad.
If all three check-out good, your other option is to check the transformer.
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.