Hi and thanks for this service! My GE Profile side-by-side is running too warm on both sides (15 deg. freezer, 40 deg. fridge, verified with engineering-grade thermometers), and the ice maker stopped making ice at the same time (but it still dispenses water). I cleaned the coils (pretty clogged with dog hair), but it didn't help. I warmed the whole thing up for a day, blowing air through the vents in the back of the freezer, and restarted it...but still the same issues...it took a long time to cool back down again...about 12 hours.

BTW, the Express Thaw light is always on, been that way for many months, set at 3 lbs. If I reset the fridge, it just comes back on again.

Any advice would be appreciated! Be glad to just install parts and see if it works...but don't know where to start.