Hi all.
I have a Kenmore 3 speed washer which will not do anything after filling up. It just sits there and hums. no agitation, nothing . i tried to put it on another cyle like drin or spin and no luck, just hums. I search the internet for possible reasons and everything points to the motor coupler. I tore the machine apart and the coupler looks fine. (how do tell if it is bad?)
When i turn the shaft the coupler is on behind the mounting plate under the tub i get some stiff resisitance (could something be jammed in the agitator? so i tried to remave the agitator and the instrustions say to use a 7/16 socket to rome bolt under cap , my machine does not have a bolt just a round shft, how do i remove the agitator to get to the gearcase?
any help wold be apprciated as i am at my wits end

thank you:(

Check to see if it's the motor that makes the hum sound and see if it's warm. If so, you probably have a bad timer, or motor, or both. Also, check to see if the motor shuts down on it's thermal overload. If so, you just have something jammed like a sock in the pump.