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Need Help with Defrost Issue on Refrigerator!
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Model: GSS22SGMDBS Brand: GE Age: 5 - 10 years
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brooke2009  
#1 Posted : Tuesday, November 10, 2009 5:55:07 PM(UTC)
brooke2009

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Hi! I bought a used GE side by side refrigerator about 1.5 months ago. Model # GSS22SGMD BS. It has been a pain ever since I bought it! After about a week of having it, I noticed it wasnt as cool as it was and the fan wasnt running to circulate air from the freezer to the fridge. It has a 2 month warranty so I called out the guy.....what he found was frosted over coils so he replaced the heater lamp and defrosted my coils with a hair dryer. So it ran good for about a week, but then I noticed the same problem recurred. I called him out again and he said that it must be the motherboard. He replaced that, but once again....the problem is back. What do I do?! I asked him could it be the timer or the thermostat but he acts like replacing the motherboard should have fixed all that. Any suggestions?! I am so afraid I am going to get stuck with this cruddy refrigerator as my warranty ends in less than 2 weeks! And he acts like he doesnt want to dump any more $$ into my unit. Please help!
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denman  
#2 Posted : Tuesday, November 10, 2009 6:24:01 PM(UTC)
denman

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Here are your parts
Replacement parts for GE GSS22SGMDBS | AppliancePartsPros.com

I asked him could it be the timer or the thermostat but he acts like replacing the motherboard should have fixed all that.
The motherboard is the defrost timer on these units.

Any suggestions?
Call him again get him to replace the
Defrost thermostat Item 240 Section 3
and
Sensor Item 241 Section 3

Also get him to check it before leaving, He should be able to force a defrost at the control board with a jumper wire. This will at least tell you that the defrost heater will go on. It is always possible that a part is no good right out of the box so the heater may be defective though one of the above listed parts is the most probable cause.

Keep all the documentation because if it goes again in the near future it should be covered by GE.
THIS FORUM IS DEAD!!!!!!!
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brooke2009  
#3 Posted : Wednesday, November 11, 2009 5:55:27 PM(UTC)
brooke2009

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Thank you so much denman! I am calling the repair guy tomorrow and will discuss these recommendations with him. You have been a big help and I really appreciate it! I will post my progress in a few days :)
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