Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Post a reply
From:
Message:

Maximum number of characters in each post is: 32767
Bold Italic Underline   Highlight Quote Choose Language for Syntax Highlighting Insert Image Create Link   Unordered List Ordered List   Left Justify Center Justify Right Justify   Outdent Indent   More BBCode Tags
Font Color Font Size
Security Image:
Enter The Letters From The Security Image:
  Preview Post Cancel

Last 10 Posts (In reverse order)
lordofthering Posted: Monday, September 3, 2018 8:24:51 AM(UTC)
 
Hi
My KitchenAid KSRS25ILBL01 Refrigerator is not cooling but freezer is Cold. I put Thermometer in refrigerator area and temperature is around 60 F. Even I bring down dial of thermostat, it will not go cooler that 70F

I have checked below:
1) Compressor is working
2) Condenser Fan is Working
3) Evaporator Fan is Running
4) I opened Evaporator section I did not see any frost. Since i was there I change Thermostat anyways. I tested Heater Element and It is good. I was getting resistant when i connected wires on both side.
4) There is Duct in Freezer, I can feel Cold Air coming into Freezer.
5) There is Section in Refrigerator area, Air coming from Freezer to Refrigerator, I put my hand and i can feel very little air coming here compare to what I can feel in Freezer.

So I think Frosting system is working. and Do not see any frost build up. Only one thing I notices is the where door closes on both door (Freezer and refrigerator) it was very hot 90/100 F. Is that a feature to keep door away from ice build up ?

What could be the issue ? What can I look at to troubleshoot issue ?