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Last 10 Posts (In reverse order)
Guest Posted: Tuesday, April 6, 2021 6:07:33 PM(UTC)

My 4yr old washer GTW485 did the exact same thing today! I had a sheet and a blanket in there for a second wash, and I went in and it was stuck on drain/spin cycle. Absolutely nothing that I tried helped, nothing! I even found a YouTube video on how to reset it, nope, didn't work.

So four hours later I google seached again and found this forum!!!! God bless y'all and this forum. So I did what cally45455 said of her repairmen, (see quote) and IT WORKED!!!! IT WORKED!!!!!

Thank you forum and thank you CALLY!!! xoxo


Originally Posted by: cally45455 Go to Quoted Post
Found the solution for my GTW460 which was stuck in drain mode. GE repairman ran diagnostics. He explained that the washing cycle had been placed on pause. It had not been restarted so 12 hours later it automatically went into 'over-ride pump mode'. That why the pump was running in the middle of the night and wouldn't shut off.
He explained that in 'over-ride mode' the pump drains for 10 min. During this time, none of the buttons or lights work. Only the pump works. After 10 min. the washer resets and works as it normally would.
Too bad this info isn't in the troubleshooting guide!!!!!!
There is a vague reference but the wording isn't specific enough for an owner to figure it out. Even the repairman read the wording and agreed an owner would have not be able to troubleshoot with their guide. Hope this helps.

rea2112 Posted: Wednesday, April 29, 2020 10:16:44 AM(UTC)
I have the GE GTW460 as well. 3.3 years old. I hadn't done a load in about 5-7 days and this morning the drain pump was running all on it's own. Tried several things and a friend found this forum post so I tried it and left the washer plugged in. I forgot about it so I don't know when it stopped, I assume it was 10 mins after running. I caught it when it was 1 minute into running originally. I started up a new load as if I had clothes to wash but really didn't and then pressed the pause button for 3sec to stop the washer. Looks normal now. Thanks for the tip to just let it do its thing. Don't know why though it did this out of no where because it was not in pause mode at all.
jimbojones123 Posted: Thursday, August 2, 2018 9:36:59 AM(UTC)
nooooooooooo. I acted too soon. lol
jimbojones123 Posted: Thursday, August 2, 2018 9:34:55 AM(UTC)
Thanks so much. Found the models the unit can update here and found one to order on ********************************.com for about half the price you linked. parts and shipping get it here tomorrow and its still under the cost of getting out a tech. I have a GE GTW460 (GTWW460ASJ0WW) btw and ill post a reply about results when i have some.
ohm Posted: Thursday, August 2, 2018 9:26:11 AM(UTC)
Ok did more checking and this maybe the most current update bulletin that I can find. Yeah another bulletin.That would mean a different update software kit.Part number: WH98R23015001
Part number: WH98R23015001
Thats why you must make sure by GE your buying the right kit. Maybe GE would do it for free also.
ohm Posted: Thursday, August 2, 2018 8:42:36 AM(UTC)
Make sure that kit is compatible for your model! Maybe call GE or the parts store I link you to.
jimbojones123 Posted: Thursday, August 2, 2018 8:16:33 AM(UTC)
Yea. I made the dumbass decision to update the washer along with the dry because the old dryer went out. Last washer I had was at least 10yrs old, this one less than 2. f me.
ohm Posted: Thursday, August 2, 2018 8:13:53 AM(UTC)
Click on my last link thats the part.
jimbojones123 Posted: Thursday, August 2, 2018 8:11:52 AM(UTC)
thanks! Is there an easy way to get my hands on one of these programmers?
ohm Posted: Thursday, August 2, 2018 8:10:00 AM(UTC)
Part number: WH98R103510
Part number: WH98R103510
As you see there is a lot of problems with this unit.Will this fix your problem I don't know.Its kind of like a car nowadays. You need the lasted software update. All junk today my opinion. But they look pretty.LOL