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looks like the touch pad panel replacement worked; must have been only the touch pad buttons; ran a few cycles to date & o.k.; not too hard to replace either; i figured out how to unsnap the door lock and circuit board components; Thanks to Denman!:)
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thanks for your help & patience; will not put goo on plugs; if things can not get posted here, likely my antivirus stuff; but--learning a ton as I go along--thanks :) this has been really helpful !
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I would not put anything on the contacts.
These are meant for places where there is a high pressure contact between the male and female conductors like a screwed on connection.
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thanks for the time & info, denman--really appreciate it; feeling a little better with your info & with a forum out there to help; we will give it a try; pre-holiday panic and local fix guy wants lots of $$$ just to visit; sometimes think the old mechanical switches on things were less hassle; thanks again! oh--what about stuff like Noalox (joint compound for electrical?) to put in wire plugs to keep out moisture? advised? thanks--
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Well I have been able to attach files to other posts but cannot add an attachment to yours.
have tried several times with different file downloads without success.
So hopefully the tech sheet is under the unit.
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[COLOR="DarkRed"]how does one tell what part is bad? i guess plug & play will tell, right?[/COLOR]
The usual way to troubleshoot theses parts is to disconnect the keypad (panel) from the control board and then check the keys at the ribbon cable with a meter. If it checks out OK then replace the control board first.
Still a bit of a crap shoot but your odds are better.
Sometimes the following works for bad keys or no keys.
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.
I have been trying to upload the tech sheet to you but it fails. Could be a problem with this site, I will try again later today.
In any case it is usually taped to the back of the kick plate.
Sorry I do not follow the second part of your post.
On many units the board just snaps onto the front panel. Some units also have screw/s. If it is snapped on just be gentle as yuou do not want to break the snaps.
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ok--thanks-- how does one tell what part is bad? i guess plug & play will tell, right? do you buy both panel & keyboard to be safe? first time with your guidance- existing one looks like keyboard plugs in back of control board & board looks semi-fixed in place withbracket-like tabs; does not look like a simple snap-in removable setup; any hints? thanks! (getting close to holiday dishes and panicking):( -------------------------------------------- Originally Posted by: denman 
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f21 is the code on my washer want drain hose noy kinked or stoped up i dont know what part to get help
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part sent me was Whirlpool W10250016; it was recommended & ordered during a live chat I had with technician after I checked & gave the washer model #; any help would be appreciated--thanks
model # i'm reading is right off the warranty card---KUDS30IVWH4;
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