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Hi John The first thing I would check is the locking tab on the right side of the console. If it's broken off then the follower cam will never engage with the soap cup actuator and the console has to be replaced. If this is not the issue then make sure the timer is in off position and the follower cam is vertical. Follower cam Also make sure the drip cover is in the right position. Drip cover - Here are the break down diagrams for the Whirlpool dishwasher Model DU900PCDB3Good luck. Gene.
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When Replacing The Inside Door Panel I Can Not Get The Dispenser Assemily To Connect To The Part Coming Down From The Timer. Is There A Trick To Getting The Teeth Lined Up.
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