Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Post a reply
From:
Message:

Maximum number of characters in each post is: 32767
Bold Italic Underline   Highlight Quote Choose Language for Syntax Highlighting Insert Image Create Link   Unordered List Ordered List   Left Justify Center Justify Right Justify   Outdent Indent   More BBCode Tags
Font Color Font Size
Security Image:
Enter The Letters From The Security Image:
  Preview Post Cancel

Last 10 Posts (In reverse order)
luvmylars Posted: Monday, May 4, 2015 8:29:35 PM(UTC)
 
Originally Posted by: sidfink43 Go to Quoted Post
Take off the lower service panel and check the pump and drain lines for coins, debris etc. Clean everything out good.

If that doesn't fix it use the tech notes you should find inside there to put it into test/diagnostic mode and check for error codes and check the door lock assembly and speed/motor control board.


Emptied out coins and debris. Still not spinning. Error code E5E directs to test 11, check wiring between control and speed boards. Probably have to replace control and maybe speed board. :( Should I even bother trying to replace the wiring harness first?...
luvmylars Posted: Monday, May 4, 2015 5:20:55 AM(UTC)
 
Emptied out coins and debris. Still not spinning. Error code E5E directs to test 11, check wiring between control and speed boards. Probably have to replace control and maybe speed board. :( Should I even bother trying to replace the wiring harness first?...
sidfink43 Posted: Saturday, May 2, 2015 11:13:27 AM(UTC)
 
Take off the lower service panel and check the pump and drain lines for coins, debris etc. Clean everything out good.

If that doesn't fix it use the tech notes you should find inside there to put it into test/diagnostic mode and check for error codes and check the door lock assembly and speed/motor control board.
luvmylars Posted: Thursday, April 30, 2015 11:33:25 AM(UTC)
 
I suspect that the last load I did became imbalanced. I had done two loads previously with no problems. It wasn't more than other loads I have done in the past (it is a large capacity washer), but it had towels and washcloths, sheets, socks, and one very light blanket in it. When I went to put the load in the dryer, I noticed that the laundry was all still very wet. I tried to run the load on Rinse and Spin. It poured a little water into the load, proceeded to the next minute down on the timer, and then sat there, not spinning. It drained the water, and then still didn't spin, the minutes still counting down. I took everything out and was able to spin it manually. I attempted to run it again empty, and then with just one previously dry item. Same result... water poured in and drained, but no spinning. I read somewhere that the machine night need the motor reset (because of the imbalanced load). It was unplugged all night, but had the same problem this morning. What is the likely issue? TIA! :)