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It sounds like the electronic control was damaged. If power cycling for an hour did not correct it, it will most likely need to be replaced. The model number will look like KEMC307ABC1 and is behind the door. You may need to fashion a hook from a metal coat hanger to place right of the center of the oven door to drag left and unlock the latch assembly to gain access to it.
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I have the KitchenAid wall micro/oven combo. I turned on the auto clean today (as I have done before) and before it finished the cycle it completely shut down.
Nothing is working. There are various lights (part of numbers, etc) on the screen but none of the buttons work when pushed. I have shut off the breaker for over an hour and its not helping. The door to the oven has remained locked and when the power is on, the microwave is very warm almost hot. The oven and warmer are not warm at all.
Not sure which is the model # 853879454001 or XNM5153674
THANKS
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