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Hi, Mike.
The magnetron was replaced and the microwave is working fine.
Simon.
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Originally Posted by: gkronenberger Thank you, Simon.I appreciate the responses. Mr/Ms gkronenberger - your problem sounds a lot like mine. What was the result of replacing the magnetron again? Thanks, Mike
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You are welcome.
Simon.
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Simon:
I ordered a new magnetron, it came in one business day (standard shipping!), and installed it. The microwave works now, thanks again.
Gregg
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You are welcome.
Simon.
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Thank you, Simon.I appreciate the responses.
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Hi, dear Tobomeo.
The suggestion to get another magnetron is my professional opinion.
Being a repairman for few years I've seen magnetrons going bad in several months after the replacement.
So, I still think that thew magnetron should be replaced.
Return the old one back under the warranty. Contact our customer service.
Simon.
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I hope your problem gets immediate attention from someone that gives a $h!t about customer service. Being told to 'get another one' and 'it must be the hv transformer' because you bought everything else, just doesn't cut it.
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Thanks, Simon...but I got someone else at APP in response to my question on the parts page to say that "if the magnetron, diode, and capacitor are new, it must be the HV transformer." Could that be right? As I said above, the magnetron is less than 6 months old, bought from Appliance Parts Pros. Do we still think that it's the magnetron...whatever it is, I don't mind, just don't want to change out the wrong part. Thanks a million!
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Hi.
Most likely it's the magnetron again - it had lost the vacuum. Get another one.
Simon.
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