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Originally Posted by: MrD  My Bosch dishwasher began to have a problem dispensing the soap tablets. The tablets would turn into a gel goo and would be stuck in the dispenser even though the dispenser lid was open.
After much research, I stumbled across a description of the function of the wax motor. Based on the description, I came to the conclusion that the motor/actuator system that operates the soap dispenser, ALSO activates the rinse. Like a clicker on a ink pin. The first push brings out the writing tip ... and the second retracts the tip.
Another way of saying it would be that the FIRST time the motor is activated, it dispenses soap. The SECOND time the motor is activated, it dispenses rinse.
What would happen if you were to interrupt and reset (power down) the dishwasher AFTER the soap was dispensed and BEFORE the rinse?
Well ... you would start the unit, it would dispense rinse, wash for a while and then, just before it finishes, dispense the soap (which has now melted inside the soap dispensing tray). This is my theory.
So, I started my dishwasher and run it for about 20 - 30 minutes ... interrupted the cycle ... then ran it again.
Yep ... the problem was fixed and it has been working flawlessly for about a month now.
BEFORE you spend a bunch of money on parts and the labor to replace the unit, try this "free" fix.
I hope it works for you like it did for me.
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Your advise worked for me
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Originally Posted by: MrD Hi JH,
First I want to tell you that my dishwasher is still working perfectly.
If you are having the same problem as indicated in my original post ... The "dispenser reset" process worked like this:
1) Begin a new load, just as you normally would, except no dishes or soap. (BE SURE to close the soap dispenser door before starting the load).
2) After about 15 minutes (not an exact science), "CAREFULLY" open the door to interrupt the dishwashing operation.
3) Check to see if the soap dispenser is "open".
3a) If the soap dispenser door is open, there is a good chance that this fix will not work for you. If the door is open, simply close the door and let the dishwasher complete the cycle and look for a different solution).
3b) If the soap dispenser is still closed, turn "OFF" the dishwasher with the Power (On/Off) button.
4) Wait about 15 seconds after turning the unit off ... then turn the unit back on and close the door. This should start a new cycle. Run the FULL CYCLE. This may seem a waste especially if the dishwasher is empty; however, you must allow the cycle to run to completion (do not interrupt).
At the completion of the Full Cycle, if your problem was caused by the same issue I was having, your soap/rinse timing has been reset. The soap dispenser door should have opened and you are ready to begin using the dishwasher as normal.
I hope this helps. THis post, after all these years, is what saved me from paying a lot of money for repairs. Thank you very much!
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Another repairman call avoided thanks to the 9-year-old post. Thank you internet stranger and GET IT TOGETHER BOSCH.
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so, if i was running the dishwasher and stopped it to check for a drain leak, then started it again, would that interrupt the soap dispensing so that the soap stays in the dispenser even though the door is open? So if I try your process it may fix the problem?
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Originally Posted by: MrD Hi JH,
First I want to tell you that my dishwasher is still working perfectly.
If you are having the same problem as indicated in my original post ... The "dispenser reset" process worked like this:
1) Begin a new load, just as you normally would, except no dishes or soap. (BE SURE to close the soap dispenser door before starting the load).
2) After about 15 minutes (not an exact science), "CAREFULLY" open the door to interrupt the dishwashing operation.
3) Check to see if the soap dispenser is "open".
3a) If the soap dispenser door is open, there is a good chance that this fix will not work for you. If the door is open, simply close the door and let the dishwasher complete the cycle and look for a different solution).
3b) If the soap dispenser is still closed, turn "OFF" the dishwasher with the Power (On/Off) button.
4) Wait about 15 seconds after turning the unit off ... then turn the unit back on and close the door. This should start a new cycle. Run the FULL CYCLE. This may seem a waste especially if the dishwasher is empty; however, you must allow the cycle to run to completion (do not interrupt).
At the completion of the Full Cycle, if your problem was caused by the same issue I was having, your soap/rinse timing has been reset. The soap dispenser door should have opened and you are ready to begin using the dishwasher as normal.
I hope this helps. It's NINE years after you posted this solution and it just saved my new dish washing machine. Bosch should have fixed this by now!
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Is it possible that the quantity of water supplied to the dishwasher is not enough to dissolve and dispense the soap? How can you check if you are getting enough water into the dishwasher?
Has there been problems with the small plastic lever that releases the soap door getting stuck?
Thanks
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Did not seem to do the trick yet. I interrupted it and ran a full cycle, then loaded in some dishes and soap. When I peeked at it mid-cycle the door was open but soap not fully discharged.
I could say maybe I should not have interrupted it, but the other cycles we ran ended the same way, with half the soap left.
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Thanks for this suggestion - trying it now, and hopeful since after 20 minutes when I checked, the dispenser door was still closed. Wondering if my detergent might also be an issue -- I got some from Trader Joe's recently. What kind do you recommend?
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Try to avoid using pods or pouches i've seen remnants in machines that didn't completely dissolve........Also avoid using soaps like Kirkland, Arm and Hammer, Sun, Purex......Good luck
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