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vtcyclist 09-10-2007 05:55 AM

Maytag Neptune Help Needed - Won't Spin

I have a Neptune (MAH5500BWW model). Purchased new 2001. Motor and motor control board were replaced with updated version a couple years ago. (LR code)

Now: Usually washer will start and run wash cycle but will not spin. Then gets LR Code and stops. Occassionally the LR code will appear in the first 5 minutes of wash cycle. Choosing different types of wash cycles does not affect this condition.

I put the washer in Service Mode. It will complete the quick spin test without problems. Went through the quick cycle test without error codes. Will individually operate all the functions (can't remember the name of these tests) except Motor control board function, in which nothing happens.

Help codes stored are One Locked Rotor (08) and Motor Control Not Powered(42)

Fault codes stored were all 6's, Rotor Locked.

R11 and Q6 are visually good. I think, but am not positive that the Wax motor is the newer black plunger one.

Everything seems to work in one fashion or another, yet it will not run through a wash cycle.

In my reading the Wax Motor Door Lock seems to be problemmatic. Could this be the root of my symptoms?

Any help or suggestions are appreciated.


prowlers3 11-13-2007 10:11 AM

i have the exact same problem as of this morning- help please!!! does anyone out there know what to do aside from paying the repair guy, who can't come out for 2 weeks...?

Gene 11-14-2007 09:59 AM

In order to provide the most accurate advise I need the complete model number of your washer and as much information describing the problem, as possible.

Please, post it as a new thread.


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