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laural_z  
#1 Posted : Monday, March 29, 2010 5:25:09 PM(UTC)
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laural_z

Rank: Member

Groups: Registered
Joined: 3/29/2010(UTC)
Posts: 2

I have a Ge Profile WPDH8800J washer. I just got it brand new, it's all hooked up, power and water is on. If I hit the start button it locks the door, then after about 30 seconds goes to pause. I've tried everything in the manual. Please help!

everything meaning: hoses checked, door is shut and locked, clothes in the washer and not in the washer, unplugged and replugged in. Hit the start button for 3 seconds.
I know there was more but can't think what else at the second.

Thank you!
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magician59  
#2 Posted : Tuesday, March 30, 2010 7:39:47 AM(UTC)
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magician59

Rank: Advanced Member

Groups ready for retrieval: Senior Expert
Joined: 8/16/2007(UTC)
Posts: 3,273

Sounds like it may be in showroom mode. Will look for a manual.
laural_z  
#3 Posted : Wednesday, March 31, 2010 8:39:14 PM(UTC)
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laural_z

Rank: Member

Groups: Registered
Joined: 3/29/2010(UTC)
Posts: 2

Thank you very much for your help. I was so upset that I called the place that I bought it from. They in turn called GE and had them come out. It turned out to be the "motherboard" it was bad.
I couldn't believe it when they said it would take a week for the part to come out. I didn't even have the chance to use it yet.
Needless to say...I called the business back and they replaced the whole darn thing that day.
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