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We bought a new kenmore washer and dryer on 1-26-04 payed around $1500 plus for the set. my washer was

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Old 03-22-2010, 08:50 PM
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Default Junk Sears Washer
Model Number: HE3   Brand: Kenmore   Age: 5 - 10 years   

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We bought a new kenmore washer and dryer on 1-26-04 payed around $1500 plus for the set. my washer was making noise on the spin cycle, so i took it apart. The bracket that holds the drum in place was broken. Now you would think that a part like that should last more than 5 years. Now Sears would like me to spend another $350 for the part. they don't sell just the part, you have to buy the drum with it.
just to say this really pisses me off!


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  #2 (permalink)  
Old 03-23-2010, 03:01 AM
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I thought your tub parts where guaranteed 10 years, unless this is a Frigidaire unit?
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