[stevetra]

I have a Samsung front load washer .
Lately it has started erroring during the cycle with SUDS displayed on the led readout. I switched to HD detergent per the owners manual, and it ran fine until 2 days ago.

2 days ago it played a new tune in the middle of the cycle and displayed a error code that looked like 2 capital "E 's" with the top line of the first "E" missing. My manual says there is a temperature sensor error, and it will no longer reset.
Well the unit is 2 years old, and Samsung says its out of warranty, BUT there is a recal on other models made at the same time because of water getting on a circuit board via the temp sensor and causing fires. Samsung says my unit is not part of the recall.
I have called around for service, but most want $95 just to come out. I have looked online for a temp sensor, but no part with that name exists for my modlel front load washer.
Has anyone run into a similar situation?
Does anyone have any advise for my next step?

I payed over $1000 for this machine, and its only 2 years old...I would think I could have gotten more life out of it before it died on me like this.
I am not afraid to open it up myself, but it would help to know what I am looking for before I start unbuttoning it, anyone have any suggestions?

[Gene]

Unfortunately I'm not familiar with Samsung washers. Maybe somebody else on the forum can help you better. Also you can buy the service manual for this washer.

- The part number for the service manual is AP4258912

Gene.

[stevetra]

Well I finally bit the bullet and blindly started taking the washer apart.
Here is what I found:
First, 2 wires (orange and white) running to some type of sensor at the bottom of the drum were cut completely in half. It looked like the strap that held them in place had worn completely through the wires.
Second, the wire bundle that comes down the front right side of the cabinet that feeds the door lock and door open switch were also worn and bare.
What was the biggest surprise to me was the way that Samsung had treated the wires during manufacture. The wires were not in raceways or wire loom, but wrapped in yellow and red electrical tape. In areas where they were clamped, the clamps were not sized correctly and the assembler just wrapped enough tape around the wires to get the clamps to hold.
I can see clearly why they would have had to recall their units because of the possibility of fire. The treatment of the wire inside the cabinet is cheap and shotty. Wires are not protected in pinch points and eclectic tape is used instead of wire loom to protect it from chafing.
I took pictures of each repair I made, where I spliced the broken wires, and the wire loom used to protect the wiring. The repairs took me a total of 3 hours, at least 1.5 hours of that was figuring out how to get the cabinet apart, and repairs were made more difficult because I did not attempt to remove the boot that goes between the door seal and the drum.
The washer runs like new now, I let it cycle through 1 complete full load before I went to bed, and it had no issues.

It is worth mentioning...the Machine is only 2 Years Old

[art in san jose]

Thanks Stevetra! I have a Samsung Washer also model # WF316LAS/XAA with the same error message tE Temperature Sensor problem I took off the front panel and whala! a wire had frayed off just like yours except my wires were orange and yellow, the yellow needed to be repaired I took the boot off and it was really a snap to put back on I recommend taking off the front retaining wire with a small screw driver, it has a spring on it and expands for easy removal and replacing. thank again!
Art