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Agitator "Ratchets"/moves in counterclokwise direction only

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Main bottom agitator moves in one direction ( counterclockwise) only and makes a loud clunk with each stroke. Is there

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Old 02-06-2010, 08:46 AM
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Unhappy Agitator "Ratchets"/moves in counterclokwise direction only
Model Number: GST9679PW1   Brand: Whirlpool   Age: 1 - 5 years   

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Main bottom agitator moves in one direction ( counterclockwise) only and makes a loud clunk with each stroke. Is there a known issue with the gearcase in this model, gearcase P/N 3360630, AKA GC-215-C? Less than 5 years service in normal household doesn't seem very good to me!!


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  #2 (permalink)  
Old 02-14-2010, 02:17 PM
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Quote:
Originally Posted by FCANST2 View Post
Main bottom agitator moves in one direction ( counterclockwise) only and makes a loud clunk with each stroke. Is there a known issue with the gearcase in this model, gearcase P/N 3360630, AKA GC-215-C? Less than 5 years service in normal household doesn't seem very good to me!!

I have the same issue: no or low load agitator works properly...add a bit more load or water and it starts going CCW only. Upper agitator and dogs are fine...this is purely the lower agitator. Reading various places makes me think its the gear box...or maybe the coupler...I am about to tear the machine apart to checkit out
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Old 02-15-2010, 08:03 AM
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To verify, I would pull the tranny and turn the coupler clockwise, if bad tranny, you will feal the clunk. Takeapart info on web site applianceaid.com.
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Old 02-15-2010, 08:21 AM
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I have repaired the washer. The original parts provided less than .035 inches of engagement between the agitator gear and shaft splines when "fully engaged" (measured with feeler gage with splines disengaged and cam engaged). A heavy load deformed the splines on the agitator shaft in one direction; they slipped apart on the "push" stroke of the rack but engaged on the pull stroke. The replacement gear/shaft parts provided give spline engagement of approx. .095 inches and include a different part number gear, P/N W10110245 that has more spline on the bottem side. I think either the original parts were defective or the design provided insufficient spline engagement. This gearcase was actually marked as 33606329 instead of 3360630, was made in 2005.

Last edited by FCANST2 : 02-15-2010 at 01:03 PM.
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Old 02-15-2010, 08:48 AM
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Default Coupler issue?

I noticed the coupler was pretty heavily worn....three of the holes were obbed-out. My thought is possibly the slop in the coupler was preventing the gearbox from working properly (i.e. not giving enough throw on one stroke. I am going to replace that and see if things improve. If not...then I guess I will be tearing into the gearbox (was trying to avoid that)...while I am at the store I will also pickup the washer....thanks for the post FCANST2
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Old 02-15-2010, 09:21 AM
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Those part numbers should equivalent. I am thinking your part was defective from the beginning. Just bad luck, glad you got it fixed.
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Old 02-21-2010, 10:03 PM
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Just to close out my experience for others: Replacing worn coupler and dogs didnt solve it. Replaced the gearcase with a new unit....Case was faulty (input shaft seal blew out...oil from case drained under my washer [joy]). Replaced gearbox a 2nd time...and that seems to have worked (sample of one load.....will write again if it proves to not be solved...but I think I am done now).

Last edited by JPFixit : 02-21-2010 at 10:05 PM.
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Old 02-22-2010, 01:22 AM
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Good work, have never experienced so many tranny failures so it's good I have a good supply of used ones.
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Old 09-26-2012, 04:13 PM
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Default Agitator Ratchets

Quote:
Originally Posted by FCANST2 View Post
I have repaired the washer. The original parts provided less than .035 inches of engagement between the agitator gear and shaft splines when "fully engaged" (measured with feeler gage with splines disengaged and cam engaged). A heavy load deformed the splines on the agitator shaft in one direction; they slipped apart on the "push" stroke of the rack but engaged on the pull stroke. The replacement gear/shaft parts provided give spline engagement of approx. .095 inches and include a different part number gear, P/N W10110245 that has more spline on the bottem side. I think either the original parts were defective or the design provided insufficient spline engagement. This gearcase was actually marked as 33606329 instead of 3360630, was made in 2005.
Are you still reading and replying here? I have probably the exact same problem except agitator rotates only in a clockwise direction, not counterclockwise. I have already disassembled the gearcase to replace leaking input shaft seal but was not aware of this thread until a friend found it today.
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Old 09-26-2012, 05:46 PM
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Rog47

Please start a new thread and post your model number along with a detailed description of all your problems.

Thanks
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