Customer Support 7 days a week

Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

New Topic Post Reply
Options
Go to last post Go to first unread
MichaelD  
#1 Posted : Thursday, February 4, 2010 9:28:15 AM(UTC)
Quote
MichaelD

Rank: Member

Groups: Registered
Joined: 2/4/2010(UTC)
Posts: 2

Fairly new Washer that does not make any loud noises, emit a burning smell or do anything else wrong -- just won't agitate! The motor is still working as I can feel it working when I press down on the agitator -- just does not appear to "connect." I looked at some of the other answers and I am assuming that I have a clutch problem (but the motor is clutchless) so I'm wrong there -- or maybe the coupler is messed up/loose somehow? This also leads me to clarify a small point: Do I yank on this thing to pull out the agitator (should I need to) or des the agitator coupling bolt actually secure the agitator?

I'm sure you get tired of the same questions, but I do not think that the splines/dogs would be out on this so soon. Also, the lower part of the agitator appears to move fine with the spin cycle -- but htat might just be the force of the whirl! Both parts do not move in the wash/agitation cycle.

I wonder if I am making any sense!

Thanks,
Michael
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
MichaelD  
#2 Posted : Thursday, February 11, 2010 11:59:10 AM(UTC)
Quote
MichaelD

Rank: Member

Groups: Registered
Joined: 2/4/2010(UTC)
Posts: 2

Since it was a newer GE, the agitator popped off without any need to remove a screw or anything. I was then able to remove the coupler below it and it was clear that the coupler was stripped out. I ordered the coupler from this site and the staff was friendly and helpful. I got the piece quickly with regular shipping and my washer is back to 100%. I'll be using the Heavy Wash a little less frequently as this plastic piece strips out quick with repeated heavy use. I always wondered what those other settings were for!:)
Quick Reply Show Quick Reply
Users browsing this topic
New Topic Post Reply
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.