Hey everyone I just got a pair of used kenmore elite washer and dryer combo. Ive noticed when running the washer it seems like the center piece that spins where you put the fabric softner does not rotate consistantly. Almost sounds like its skipping and grabbing. Anyways after reading I took off the cap and it looks like a few are worn and one isnt even comming out. But every tutorial I read on this removal shows a nut in the center to remove. Now either the nut on mine is extremely worn and grinded down to nothing or my model doesnt come apart like that and im missing something. Anyone know what to do in my situation?

thanks

thanks for the response im looking for a serial or model number where are they typical located on this style washer?

i took a picture of the center to give you a idea. Im still looking for a model number

I cannot tell from the picture if there is a broken bolt, if so you will need a special tool (not an expensive one fortuntely) to get it out. Otherwise treat it as a I described above. Do not try to pull it out.

The model and serial numbers are under the lid on a "plate". On a used machine someone may have taken it off, but see if it is there.

Just for kicks can you send a link to that special tool?

Hi here Look at it carefully. see if there are any tabs ( plastic clip ) to pry out on the gear. Note with the bolt head broken off the top should pull up & come off. then u will have to drill the bolt & extract it out, drill the bolt rethread it & use a bolt to match.:)