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davelynch  
#1 Posted : Friday, December 18, 2009 10:41:43 AM(UTC)
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davelynch

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Joined: 11/3/2008(UTC)
Posts: 3

Cold water does not shut off. Hot water appears to shut off normally?
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sidfink43  
#2 Posted : Sunday, December 20, 2009 8:34:48 AM(UTC)
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sidfink43

Rank: Advanced Member

Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699

Assuming that you have to manually shut off the cold water to get it to shut off, replace the inlet valve assembly, this part here.

Part number: AP3861119
davelynch  
#3 Posted : Monday, December 21, 2009 10:56:51 AM(UTC)
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davelynch

Rank: Member

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Joined: 11/3/2008(UTC)
Posts: 3

I did not receive your reply until a day later, meanwhile, I ordered the wrong part (order # 944682). I ordered the correct part, I hope (order # 946845). I will return the wrong part upon receipt. I will refuse shipment per your instructions via telecon yesterday. Ordering the wrong part was my fault, but I thought you were not going to reply. I now know to wait for an email from you before I order. Thanks for your help.
sidfink43  
#4 Posted : Monday, December 21, 2009 11:17:54 AM(UTC)
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sidfink43

Rank: Advanced Member

Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699

Well, glad you are getting the right one.

Those of us who respond on this Forum are volunteers and not connected with APP. We try to respond on a timely basis but the Washer Forum seems to attract a large number of questions, and while yours was fairly easy to respond to, some take a substantial amount of time to research and so we are not able to reply as quickly as we like.

Good luck, hope that fixes things.
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