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Noisy during initial pump out with no spin

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When this machine first goes into the pump out (drain) mode with the transmission idle the machine is very noisy,

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Old 03-10-2008, 08:53 PM
GeorgeG GeorgeG is offline
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Default Noisy during initial pump out with no spin
Model Number: WTW5520SQ   Brand: Whirlpool   Age: Less than 1 year   

When this machine first goes into the pump out (drain) mode with the transmission idle the machine is very noisy, like a grinding noise. When the transmission engages after the power interuption, the spin and pump noise combination is dramatically reduced. Is this a bum transmission while in the "neutral" mode?

Thanks,

George
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Old 03-11-2008, 03:13 PM
Matt S Matt S is offline
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It may be. Since your machine is less than one year old, call Whirlpool (800-hiroper) and setup a service call.

Matt
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Old 03-12-2008, 10:23 AM
GeorgeG GeorgeG is offline
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I'll be fixing the unit myself. Any insight is appreciated.

Thanks,

George
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Old 03-12-2008, 03:01 PM
Matt S Matt S is offline
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It sounds like your transmission is bad. Why would you not call Whirlpool? A transmission is very expensive.
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Old 03-21-2008, 08:01 PM
GeorgeG GeorgeG is offline
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I had a chance to listen to an identical machine and it sounds the same. Must be the design.

George
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Old 03-22-2008, 05:23 AM
bambiblaster bambiblaster is offline
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Its normal sounds.. units these days are made of thinner metal and vibrations are louder...
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