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Motor runs but agitator does not also will not spin and cannot turn drum by hand. Found belt material on

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Old 03-10-2008, 08:14 PM
rons45cal rons45cal is offline
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Default Motor runs but agitator does not
Model Number: 11027802690   Brand: Kenmore   Age: 5 - 10 years   
Motor runs but agitator does not also will not spin and cannot turn drum by hand. Found belt material on floor underneath washer. How bad is it?
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Old 03-11-2008, 03:15 PM
Matt S Matt S is offline
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That machine does not use a belt. What looks like belt material on the floor is the drive coupler rubber grommet disintegrating.

You need a new drive coupler (between the motor and transmission). That will fix you up!

Matt
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Old 03-11-2008, 04:14 PM
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Right on, Matt!

New coupling - Part Details - WHIRLPOOL Motor coupling (for Direct Drive Washers), part number: AP3963893



How to replace motor coupling - Testing and Replacing Motor Coupling for Whirlpool Washing Machines - RepairAve.com
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