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Model Number: WSM2420TAZAA Brand: GE Age: More than 10 years
My grandaughters well used stacked washer/dryer (GE)quit on the late part of the spin cycle with a unusual mechanical noise. The wash tup is tilted in a angle, and I suspect the trouble is the mounting/supporting system. I have no diagram to give me any instructions as just how to expose the washer mech'ism. I would like to proceed in an orderly manner with minimum unneccesary parts removal to get to the problem which I expect is the wash tub support and/drive mech'ism. Is there anyone out there that can give me any guidance? Thanks a bunch you may email your reply to:jackirma@msn.com
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Hi Jack
I don't think I have ever seen this model before, and I don't know if a lot of other folks have also. It looks like a cross between a GE and a Whirlpool, with the Whirlpool genes being domimant. Anyway, if you will insert a screw driver in the gap between the top and the front panel on the washer section you will release clips which hold the front panel to the cabinet. You can now view the suspension system, and I think this part is likely to be your problem. If it is, replace all three supports. Part number: AP4380183
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Thank you sidfink43 for your prompt and informative reply. Your information confirms my guess and has given me the guidance to proceed. I'm a 79 year old retired engineer who has never discared a mechanical device if repairable within my limited resources. Thanks a bunch. jack
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