Discuss

User interface not working.

 in

Washer Repair

. "

Control On does not have any effect. Replaced CCU and machine started. I hit pause button two times as instructed

..."
 
 
Register | FAQ's | New Posts | Today's Posts | Extras
Appliance Repair Forum > Appliance Repair Help > Washer Repair » User interface not working.

Post New Thread  Reply By reading any content on this site you agree to AppliancePartsPros.com, Inc. disclaimer and Terms of Use.
 
LinkBack Thread Tools Search this Thread Display Modes
  #1 (permalink)  
Old 11-16-2009, 03:12 PM
LMP LMP is offline
Junior Member
 
Join Date: Nov 2009
Posts: 5
LMP is on a distinguished road
Default User interface not working.
Model Number: ghw9100lw1   Brand: Whirlpool   Age: 5 - 10 years   

Appliance Parts from AppliancePartPros.com


Control On does not have any effect. Replaced CCU and machine started. I hit pause button two times as instructed and the machine failed. No display and no button function. One interesting fact is that if you hold the pause cancel button for a few seconds the contol lock light comes on. This makes no sense. It also did this with the previous ccu. The button that is supposed to activate this feature has no effect. Any suggestions? LMP


Related Models
Whirlpool GHW9100LW1 WASHER - DIRECT DRIVE
Whirlpool GHW9100LW2 AUTOMATIC WASHER
Whirlpool GHW9150PW0 AUTOMATIC WASHER
Whirlpool GHW9150PW1 AUTOMATIC WASHER
Whirlpool GHW9150PW2 AUTOMATIC WASHER
Whirlpool GHW9150PW3 AUTOMATIC WASHER
Whirlpool GHW9150PW4 AUTOMATIC WASHER
Whirlpool GHW9160PW0 AUTOMATIC WASHER
Whirlpool GHW9160PW1 AUTOMATIC WASHER
Whirlpool GHW9160PW2 AUTOMATIC WASHER
Whirlpool GHW9160PW3 AUTOMATIC WASHER
Whirlpool GHW9160PW4 AUTOMATIC WASHER
Whirlpool GHW9200LQ0 WASHER
Whirlpool GHW9200LW0 WASHER
Whirlpool GHW9250ML0 AUTOMATIC WASHER
Whirlpool GHW9250ML1 AUTOMATIC WASHER
Whirlpool GHW9250ML2 AUTOMATIC WASHER
Whirlpool GHW9250MQ0 AUTOMATIC WASHER
Whirlpool GHW9250MQ1 AUTOMATIC WASHER
Whirlpool GHW9250MQ2 AUTOMATIC WASHER
Whirlpool GHW9250MT0 AUTOMATIC WASHER
Whirlpool GHW9250MT1 AUTOMATIC WASHER
Whirlpool GHW9250MT2 AUTOMATIC WASHER
Whirlpool GHW9250MW0 AUTOMATIC WASHER
Whirlpool GHW9250MW1 AUTOMATIC WASHER
Whirlpool GHW9250MW2 AUTOMATIC WASHER
Whirlpool GHW9300PW0 AUTOMATIC WASHER
Whirlpool GHW9300PW1 AUTOMATIC WASHER
Whirlpool GHW9300PW2 AUTOMATIC WASHER
Whirlpool GHW9300PW3 AUTOMATIC WASHER
Whirlpool GHW9300PW4 AUTOMATIC WASHER
Whirlpool GHW9400PL0 AUTOMATIC WASHER
Whirlpool GHW9400PL1 AUTOMATIC WASHER
Whirlpool GHW9400PL2 AUTOMATIC WASHER
Whirlpool GHW9400PL3 AUTOMATIC WASHER
Whirlpool GHW9400PL4 AUTOMATIC WASHER
Whirlpool GHW9400PT0 AUTOMATIC WASHER
Whirlpool GHW9400PT1 AUTOMATIC WASHER
Whirlpool GHW9400PT2 AUTOMATIC WASHER
Whirlpool GHW9400PT3 AUTOMATIC WASHER
Whirlpool GHW9400PT4 AUTOMATIC WASHER
Whirlpool GHW9400PW0 AUTOMATIC WASHER
Whirlpool GHW9400PW1 AUTOMATIC WASHER
Whirlpool GHW9400PW2 AUTOMATIC WASHER
Whirlpool GHW9400PW3 AUTOMATIC WASHER
Whirlpool GHW9400PW4 AUTOMATIC WASHER
Whirlpool GHW9400SU0 AUTOMATIC WASHER
Whirlpool GHW9460PL0 AUTOMATIC WASHER
Whirlpool GHW9460PL1 AUTOMATIC WASHER
Whirlpool GHW9460PL2 AUTOMATIC WASHER
Whirlpool GHW9460PL3 AUTOMATIC WASHER
Whirlpool GHW9460PL4 AUTOMATIC WASHER
Whirlpool GHW9460PW0 AUTOMATIC WASHER
Whirlpool GHW9460PW1 AUTOMATIC WASHER
Whirlpool GHW9460PW2 AUTOMATIC WASHER
Whirlpool GHW9460PW3 AUTOMATIC WASHER
Whirlpool GHW9460PW4 AUTOMATIC WASHER
General Electric GHWP1000M0WW WASHER
General Electric GHWP1000M1WW WASHER
Whirlpool GHWT160JXX0 HOT WATER DISPENSER
Whirlpool GI0FSAXVA00 REFRIGERATOR
Whirlpool GI0FSAXVA01 REFRIGERATOR
Whirlpool GI0FSAXVB00 REFRIGERATOR
Whirlpool GI0FSAXVB01 REFRIGERATOR
Whirlpool GI0FSAXVB02 REFRIGERATOR
Whirlpool GI0FSAXVB03 REFRIGERATOR
Whirlpool GI0FSAXVB04 REFRIGERATOR
Whirlpool GI0FSAXVB05 REFRIGERATOR
Whirlpool GI0FSAXVB06 REFRIGERATOR
Whirlpool GI0FSAXVB07 REFRIGERATOR
Whirlpool GI0FSAXVQ00 REFRIGERATOR
Whirlpool GI0FSAXVQ01 REFRIGERATOR
Whirlpool GI0FSAXVY00 REFRIGERATOR
Whirlpool GI0FSAXVY01 REFRIGERATOR
Whirlpool GI0FSAXVY02 REFRIGERATOR
Whirlpool GI0FSAXVY03 REFRIGERATOR
Whirlpool GI0FSAXVY04 REFRIGERATOR
Whirlpool GI0FSAXVY05 REFRIGERATOR
Whirlpool GI0FSAXVY06 REFRIGERATOR
Whirlpool GI0FSAXVY07 REFRIGERATOR
Whirlpool GI0FSAXVY08 REFRIGERATOR
Whirlpool GI1500PHB0 ICE CUBE MAKER
Whirlpool GI1500PHB2 ICE CUBE MAKER
Whirlpool GI1500PHB3 ICE MAKER - FREESTANDING
Whirlpool GI1500PHB4 ICE CUBE MAKER
Whirlpool GI1500PHB5 ICE CUBE MAKER
Whirlpool GI1500PHB6 ICE CUBE MAKER
Whirlpool GI1500PHB7 ICE CUBE MAKER
Whirlpool GI1500PHB8 ICE CUBE MAKER
Whirlpool GI1500PHW0 ICE CUBE MAKER
Whirlpool GI1500PHW2 ICE CUBE MAKER
Whirlpool GI1500PHW3 ICE MAKER - FREESTANDING
Whirlpool GI1500PHW4 ICE CUBE MAKER
Whirlpool GI1500PHW5 ICE CUBE MAKER
Whirlpool GI1500PHW6 ICE CUBE MAKER
Whirlpool GI1500PHW7 ICE CUBE MAKER
Whirlpool GI1500PHW8 ICE CUBE MAKER
Whirlpool GI1500XHB0 ICE CUBE MAKER
Whirlpool GI1500XHB1 ICE CUBE MAKER
Whirlpool GI1500XHB2 ICE CUBE MAKER
Whirlpool GI1500XHB3 ICE CUBE MAKER
Whirlpool GI1500XHB4 ICE CUBE MAKER
Whirlpool GI1500XHB5 ICE CUBE MAKER
Whirlpool GI1500XHB6 ICE CUBE MAKER
Whirlpool GI1500XHB7 ICE CUBE MAKER
Whirlpool GI1500XHB8 ICE CUBE MAKER
Whirlpool GI1500XHB9 ICE CUBE MAKER
Whirlpool GI1500XHN0 ICE CUBE MAKER
Whirlpool GI1500XHN1 ICE CUBE MAKER
Whirlpool GI1500XHN2 ICE CUBE MAKER
Whirlpool GI1500XHN3 ICE CUBE MAKER
Whirlpool GI1500XHN4 ICE CUBE MAKER
Whirlpool GI1500XHS0 ICE CUBE MAKER
Whirlpool GI1500XHS1 ICE CUBE MAKER
Whirlpool GI1500XHS2 ICE CUBE MAKER
Whirlpool GI1500XHS3 ICE CUBE MAKER
Whirlpool GI1500XHS4 ICE CUBE MAKER
Whirlpool GI1500XHS5 ICE CUBE MAKER
Whirlpool GI1500XHS6 ICE CUBE MAKER
Whirlpool GI1500XHS7 ICE CUBE MAKER
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
  #2 (permalink)  
Old 11-17-2009, 05:41 AM
Senior Expert
APP Volunteer
 
Join Date: Feb 2008
Posts: 17,757
denman is a name known to all
Default

Here are your parts
Replacement parts for WHIRLPOOL GHW9100LW1 | AppliancePartsPros.com

Here is a manual which may come in handy
https://secured.whirlpool.com/Servic...0Job%20Aid.pdf

Sounds like the user interface (keypad) may be the problem.
The wiring diagram seems to indicate that this is an active device (has integrated circuits on it). I am basing this on the connector designations 0A8.1 to 0A8.8, often this is an 8 bit word interface code (electronically).
There is no way to easily check individual keys as this requires special equipment and you need info about the electronics which is not available from appliance manufacturers.

You could try the following:
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.

I doubt this will help.
You could check each wire from the end connector to the keypad to ensure they all have continuity.
I also would carefully check the back of the keypad with a magnifying glass to see if a circuit trail is cracked.
Also check the solder joints to the components for cold solder joints. They are often a duller gray color or have pin holes. Sometimes you can gently wiggle the component on the front of the board and see the component's leg move in the solder joint.
__________________
-
Reply With Quote
  #3 (permalink)  
Old 11-17-2009, 06:04 AM
LMP LMP is offline
Junior Member
 
Join Date: Nov 2009
Posts: 5
LMP is on a distinguished road
Default

Thank you! I'll try it all and let you know.
LMP
Reply With Quote
  #4 (permalink)  
Old 11-19-2009, 09:16 AM
LMP LMP is offline
Junior Member
 
Join Date: Nov 2009
Posts: 5
LMP is on a distinguished road
Default

I replaced the User Interface with the original CCU and the washer works fine. Thank you for the help. In the service manual it says that if the CCU doesn't beep when you put it in that the CCU is bad. When I put the replacement CCU in it beeped, ran for a few seconds and then the washer failed. There is no mention in the manual that this could be caused by the user interface. Again, thank you & Applianceparts pros for the help. LMP
Reply With Quote
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
user interface sreincke Dryer Repair 4 01-23-2010 10:04 PM
Kitchen Aid Dishwasher User Interface jeffbboston Dishwasher Repair 0 09-22-2009 08:09 AM
user interface? Leebrand Dryer Repair 1 06-29-2009 12:27 PM
Another user interface? Mike Davis Dishwasher Repair 0 05-22-2008 10:31 AM
User Interface Assembly vs. Control Board whp91 Washer Repair 1 01-04-2008 06:38 PM



All times are GMT -7. The time now is 08:39 AM.

The content on this web site is for informational purposes only and is not intended to replace an on-site diagnosis from a qualified appliance service technician. By reading any content on this site you agree to AppliancePartsPros.com , Inc. disclaimer and Terms of Use.
Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO ©2011, Crawlability, Inc.

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17