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Model Number: GSQ9669LW1 Brand: Whirlpool Age: 5 - 10 years
The spin cycle varies speed, but generally spins slower than normal. The clothes are wetter than usual. Also while spinning there is a clicking sound coming from the front near the pump
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Check your coupling, sounds like it may be in the process of breaking up. On the way in check to make sure nothing is caught in the pump or drain hoses.
Here is a video which will show you how. YouTube - Direct Drive Washing Machine Repair Video Tutorial *Watch in HIGH Quality!*
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Okay I've checked the coupler. Seems okay and doesn't look worn. I've also checked for a blocked drain. Nothing there either. Any other suggestions?
I can rotate the drum by rotating the clutch by hand clockwise. Rotating the clutch counter clockwise, the clutch will turn about a quarter turn then stop. |
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Thanks again for your reply. I'll check the brakes.
Have you ever heard of the motor start switch causing the clicking problem? I've noticed the contact arm on the switch doesn't seem to slide on the contact wheel smoothly, rather it jumps and coincides with the speed of the clicking. |
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Yep, you're right. It's the brakes dragging. The clicking sound was from the motor switch arm chattering against the wheel it rides on. The motor was jerking due to the brakes binding.
Thanks again for your help. New brakes and it's working fine. |
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