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Maytag Neptune Washer Shut off in mid cycle

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I've got a Maytag Neptune Washer, model MAH3000AWW and it shut off immediately at the start of the first rinse

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Old 02-27-2008, 01:50 PM
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Default Maytag Neptune Washer Shut off in mid cycle
Model Number: MAH3000AWW   Brand: Maytag   Age: 5 - 10 years   

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I've got a Maytag Neptune Washer, model MAH3000AWW and it shut off immediately at the start of the first rinse cycle. It also appears to have very little water coming in the Bleach and Softener dispensors. So far, I've replaced all three wax motors, and have a new control board in it.

I've just ordered a new water inlet valve. Any other ideas? thanks.


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  #2 (permalink)  
Old 02-28-2008, 01:22 PM
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One of possibilities is the motor drive system experienced a momentary loss of neutral feed from the power cord to the motor control board. The neutral line for the motor control board passes across the water valve solenoids. Neutral to the motor drive system can be momentarily lost If there is poor crimping of any of the wire terminals in this circuit.

Pull each terminal of the white wire harness connected to each water valve solenoid and verify the wire is properly stripped and crimped to the metal terminal connector of the wire harness. Make sure the wires fit snug on the terminals of the water valve solenoids.

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Old 02-28-2008, 01:27 PM
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OK Gene, thanks for your input. I'll check the contacts and make sure everything is snug and the crimping is tight. I'll let you know what I find out. Rick.
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Old 02-28-2008, 01:29 PM
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Gene, the only other thing I wanted to make you aware of is that this happens each time I run a load and has been doing this for a couple of weeks now. Also, it does the same thing on either wash cycle, the Automatic mode or timed mode, which is a different timer setting.
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Old 02-29-2008, 11:08 AM
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Default Maytag Neptune Washer Shut off in mid cycle

I am experiencing the same issues as rleinen, my machine has also lost cold water input. It will finish the cycle by continually restarting it.

What I have been able to conclude due to trial and error to date is.
I believe the trouble is a faulty control circuit board.
I had it replaced several years ago under mfgr's warranty. At the time there was a resistor (R11) that burnt out along with a transistor (Q6)
In a forum back then it was suggested to replace the resistor with a 10,000 ohm one and the transistor. I was able to replace the resistor but could not find a transistor. I switched control boards and the washer ran fine through the wash and rinse cycles but would not spin. I was hoping to avoid the cost of another control board. I would like to know if anyone is able to identify the transistor and a source to purchase it.
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Old 02-29-2008, 02:01 PM
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You can get a good repair kit for the control board at web site #1 MAYTAG NEPTUNE WASHER R11 Q6 REPAIR KIT + WAX MOTORtm This board uses small triacs to drive the wax motor and water solenoids. The kit has better triacs that hat have a higher voltage rating.
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Old 05-15-2008, 11:06 PM
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Maytag Neptune model mah3000aww Washer goes thru all the cycles ok but will not spin can it be the the "door lock spin enable switch" is bad.
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Old 05-16-2008, 04:06 PM
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Open the control panel and check the control board for a burned resistor(s).

Post your findings.

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Old 06-13-2008, 01:24 PM
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Default Correct DC resistance of wax motor?

I too had R11/Q6 fail on the circuit board of a MAH3000AWW. According to the service manual, the DC resistance of the 12002535 door wax motor should be around 1900 ohms. The resistance of the old brown actuator wax motor was around 1K ohm. I ordered a replacement from APP, but the DC resistance of this new (black actuator) wax motor is even lower at 950 ohms. Does anybody know if this is OK? (Maytag's Priority One staff doesn't and neither do the local Maytag repair companies.) I sure don't want to end up frying the control board again.
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Old 06-13-2008, 04:32 PM
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Engineers found the triacs where blowing out due to water damage to the wax motor which reduced it's resistance.
The new wax motors are sealed better to prevent this, but it is a good idea to add a 1000 joule surge protector to the outlet.
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