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Testing A Whirpool Shift Actuator

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I have an older Whirlpool Heavy Duty that stops mid-cycle. I will have to manually advance the timer 2-4 clicks

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  #1 (permalink)  
Old 10-02-2017, 07:03 AM
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Default Testing A Whirpool Shift Actuator
Model Number: LA5550XTW0   Brand: Whirlpool   Age: More than 10 years   

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I have an older Whirlpool Heavy Duty that stops mid-cycle. I will have to manually advance the timer 2-4 clicks in order to get the cycle to begin again. When it does finish, it seems the clothes are more damp than intended. This leads me to believe the machine is failing to go into a sort of "High Spin" mode. I have continuity-checked the lid switch, which is fully functional. This problem occurs on multiple cycles, which leads me to believe it is not the timer. My current suspicion is the shift actuator, but before I purchase a part, I was hoping to get a second opinion and a method with which to test the shift actuator. Any help is appreciated, thanks!


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  #2 (permalink)  
Old 10-02-2017, 05:51 PM
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Your machine does not have a shift actuator. You have (probably one of the best ever made) a direct drive machine. If you have to manually advance the timer it may be bad.
Does the machine spin at all? Check with lid open, use screwdriver to hold the lid switch closed. (Note injuries can occur when the machine is spinning and the lid is open. Please keep hands out of basket area while performing this test)
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Old 10-02-2017, 07:20 PM
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Thanks for the reply, I'm glad I posted here and didn't just buy the part impulsively! I just confirmed, the machine definitely spins, just not at certain positions on the timer. This happens on both normal and permanent press cycles (I haven't tried delicate). Are you thinking it's the timer, then? Are there any other parts it could be, or is there a way to test the timer in place?
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Old 10-02-2017, 07:22 PM
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Ok r u up for some Q n A to diagnose it?
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Old 10-02-2017, 07:24 PM
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Yeah absolutely!
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Old 10-02-2017, 07:35 PM
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Ok so lets try running a quick wash by setting the timer to the shortest time on regular wash cycle and let it run. During this test (lid open, bypass lid switch .. see above warning) see if the unit will drain the water out but not spin after it agitates in wash cycle then pause and begin to spin all this prior to rinse cycle. This would be without advancing the timer by hand. If it does let it continue to fill agitate in rinse cycle then again without helping the timer will it drain first then pause and then spin?
Let me know the results.
BRB gonna watch some TV (Shark Tank) for a bit
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Old 10-02-2017, 07:44 PM
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Okay, I am performing this test now, but in the process I think I may have solved it! As I was allowing the machine to fill, I realized the temperature was set to "hot/cold." Meaning to not waste hot water I turned the machine to "cold/cold" and filling stopped completely. Resumed on any setting with hot water. Is there a cold water inlet valve? Could that have malfunctioned? It seems in line with my symptoms

Edited to add: the machine filled hot water, agitated, drained, and spun, then got stuck before next fill up. When I switched temperature to "hot/warm" it started filling again. I'm now quite confident this is an issue with the cold water supply.

Edited (again) to add: Yep, definitely a cold water supply issue. Unfortunately, it was the old ID10T error, I just didn't have the water tap all the way open. Once opened, the machine ran through all the points it used to hang up. I feel like a dumbass, but its running again! Thanks for all the help!

Last edited by generalxgenitals : 10-02-2017 at 08:21 PM.
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Old 10-02-2017, 08:32 PM
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Woop woop you solved it! Every rinse only uses cold water.....

Problem solved.
Glad we could help!
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